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Service Hints & Tips

Document ID: LWIK-3V2KFE

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TP 310 - 'Dial-up Networking' Problem at Install

Applicable to: France

Symptom:
French models of the TP310 may exhibit a problem when the customer tries to install 'Dial-up Networking' using add/remove program properties in Windows Setup. The installation may begin and stop at 13% with the following message:

'Install has detected this error: Could not read this installation file (.CAB). Install is trying to go on. Click on OK to continue'.

After clicking on OK, the message appears again.

Problem Isolation Aids:
2600 models: 1FR; 2FR & 3FR
Windows 95 Preload installed (French)

Fix:
The fix involves restoring the CABS files from the Windows 95 CD, as follows:
1. Start Windows 95
2. Insert the French Windows 95 CD (from the shipping group)
3. Go to the DOS prompt (Click Start->Program->MSDOS Prompt)
4. Copy all CABs directory from Windows 95 CD to the French preload on the HDD
(Type C:\COPY D:\WIN95\*.* C:\WINDOWS\OPTIONS\CABS\*.*)

Other Information:
The preload has been corrected in the manufacturing process.

Search Keywords

Hint Category

Windows 95

Date Created

01-06-98

Last Updated

02-06-98

Revision Date

01-06-99

Brand

IBM ThinkPad

Product Family

ThinkPad 310

Machine Type

2600

Model

xFR

TypeModel

Retain Tip (if applicable)

Retain Tip# H047190

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