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3.594 bytes |
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Document ID: PMYS-3SXLF7 |
Aptiva - 2137-E24/E34 ViaVoice Fix
Applicable to: United States
Note: Please read this document carefully. You will have to download one of two files to fix your system properly.
Situation:
When attempting to use ViaVoice on an Aptiva 2137-E24 or 2137-E34, you may experience a system lockup.
Solution:
An issue with the BIOS in these systems has been identified and updated. To apply this update, you will have to first identify the current level of BIOS on your system. To find out what level of BIOS your system currently has, do the following:
1. Shut the system down normally.
2. Turn the system on. Press F1 when you see the IBM Aptiva screen come up to go to the configuration utility.
3. In the configuration utility, go to the selection for Product Information.
In the product information screen, you find a reference such as "JW3EN2E". The last two characters may be different on your machine than what you see here.
If the next to last character is a "2", please download XA1FLASH.EXE by following this link 
.
If the next to the last character is a "3", follow this link to get the proper BIOS update .
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Hint Category |
Audio, BIOS, Productivity Software | |
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Date Created |
26-03-98 | |
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Last Updated |
09-03-99 | |
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Revision Date |
09-03-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2137 | |
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Model |
E24; E34 | |
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