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Document ID: RMIE-3J5F5S

IBM ValuePoint - Unreadable display with OEM adapter

Applicable to: World-Wide

Symptom:
PS/ValuePoint 6472, 6482, 6484, 6492 and 6494 Performance Series system units may display distorted and/or unreadable video images with an OEM video adapter installed if the system unit and the application(s) being used are not properly configured.

Problem Isolation Aids:
None.

Fix:
The Video Enable/Disable jumper located on the left side of the system board toward the center, approximately one inch away from the left edge must be moved to the "Disable" position if a video adapter card is used.

Applications must also be configured to use an OEM video adapter and drivers. For example; Microsoft Windows 3.x users should run the "Windows Setup" program to configure the video device drivers for the adapter and monitor capabilities. Failure to properly configure the adapter and drivers may result in an unreadable displayed image or a hang condition when attempting to start an application.

SAS KEYWORDS:
VALUE POINT PS/VP PSVP D/T6472
D/T6482 D/T6492 D/T6494 PSVPDISP
PSY2DISP JUMPERS VGA SVGA
PSY2 PSVPBRD PSY2BRD PSVPPROG
PSY2PROG PSVPOPER PSY2OPER D/T8511
D/T8513 D/T8515 D/T8516 D/T8517
D/T8518 D/T9515 D/T9517 D/T9518
D/T9524 D/T9525 D/T9507 D/T9521
D/T9527 D/T6324 D/T6325 D/T6327
D/T6312 D/T6314 D/T6317 D/T6319

Search Keywords

Hint Category

Adapter Cards, Retain, Video

Date Created

06-10-94

Last Updated

19-05-98

Revision Date

30-04-2000

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6472, 6482, 6484, 6492, 6494

Model

Various

TypeModel

Retain Tip (if applicable)

H012528

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