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Service Hints & Tips

Document ID: ROSN-45PPQG

Network Station - Services - Support Line Information

Applicable to: World-Wide

IBM Support Family of Services

For continuing software technical and defect support, IBM Network Station is included in the IBM Support Line Services for the: S/390, AS/400 and RS/6000 platforms. If you already have a Support Line contract for one of these platforms, support for the IBM Network Station is automatically included. The Family of Services offers a menu of technical support services to enhance systems availability and productivity by providing direct access to IBM Technical Specialists. Please see the following links to your specific platform site:




ServicePacs

This service provides remote technical assistance with setup, installation, configuration and problem determination for the IBM Network Station PC environment. ServicePacs may be purchased from your PC Dealer in blocks of 5, 10, 25, and 50 solutions" For more information on ServicePacs, please contact your IBM Business Partner, or visit this Web site: IBM ServicePac information .

International Service and Support options

Please use the IBM Global Services web site: http://www.ibm.com/services/ , and select your country. Please search for "Support Line" once you have accessed your country page. Please use the Support Line offerings that are available for your country.

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General Information

Date Created

05-03-99

Last Updated

10-05-99

Revision Date

12-06-99

Brand

IBM Network Station, Network Computers

Product Family

Network Station, AS/400 - Network Station, NT Server - Network Station, OS/2 Warp Server - Network Station, RS/6000 - Network Station, S/390 OS/390 - Network Station, S/390 VM/ESA - Network Station

Machine Type

8361, 8362

Model

All

TypeModel

Retain Tip (if applicable)

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