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Service Hints & Tips

Document ID: GSMH-3FXDJ2

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PC Server 320 / 500 - Hot swap fixed disks fail to power up

Applicable to: World-Wide

Symptom
During system POST (Power-On System Test), one or more fixed disk drives do not power up. The green LED's on the drive trays (locking handle) are NOT On. This problem may be intermittent. Powering off, then back on, usually brings all the fixed disks back online. Once all drives are ready, system operation is normal.

Problem Isolation Aids
None

Fix
The fixed-disk drive backplane has a micro processor which controls the power-on functions of the hot swap fixed disks. This micro processor controls power to all of the drives, therefore, a solid or intermittent failure in the backplane can result in removal of power from all drives in that bay, forcing them offline. If these symptoms are being experienced, the backplane should be considered suspect. The Server 500 (8641, all models) and Server 320 RAID Array systems both use a similar, but not identical backplane.

Server 320 (8640 MX0, MXT, MY0, MYT & MYR) - FRU P/N06H7669
Server 500 (8641 0YV, 0YS) FRU P/N71G6291

SAS KEYWORDS:
PSY2 RAID SERVER 320
500 D/T8640 8641 PSY2FDSK
DASD 8640 71G6291 720
D/T8642 06H8388 71G8388 P/N71G8388
520 D/T8641

Search Keywords

Hint Category

Hard Drives, Retain

Date Created

23-08-95

Last Updated

12-01-99

Revision Date

12-01-2000

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 500

Machine Type

8640, 8641

Model

MX0; MXT; MY0; MYT; MYR; 0YV; 0YS

TypeModel

Retain Tip (if applicable)

H13644

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