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2.596 bytes |
Service Hints & Tips |
Document ID: MCGN-3ZEJBB |
Netfinity 5500 - Remote connection lost when running diagnostics
Applicable to: World-Wide
Source: RETAIN tip H164905
SYMPTOM:
When Netfinity 5500 diagnostics, version 2.00, is run remotely and "Run Quick Test" is selected, the remote connection will be lost during the test. This occurs when the "Restart Service Processor Test" runs which resets the remote connection being handled by the service processor.
PROBLEM ISOLATION AIDS:
- The system is a Netfinity 5500 server, Type 8660, any model.
- The system has the symptom described.
FIX:
In diagnostic version 2.01 the "Run Quick Test" will be altered to not include "Restart Service Processor Test". When this change is made, it will be fine to run "Run Quick Test" remotely.
WORKAROUND:
When running diagnostics remotely, do not select the "Run Quick Test".
DETAILS:
In the "Run Quick Test" of the diagnostics is included a "Service Processor Test". A subset of the "Service Processor Test" is a "Reset Service Processor Test". This test will reset the service processor which is handling the remote connection.
SAS KEYWORDS:
PSY2, D/T8660, NETFINITY, UNCLASSIFIED, 8660DIAG, DIAG, DIAGNOSTIC, SERVICE, PROCESSOR, H164905
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Search Keywords |
PSY2, D/T8660, NETFINITY, UNCLASSIFIED, 8660DIAG, DIAG, DIAGNOSTIC, SERVICE, PROCESSOR, H164905 | |
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Hint Category |
Retain, Service Processor | |
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Date Created |
19-10-98 | |
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Last Updated |
14-01-99 | |
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Revision Date |
14-01-2000 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 5500 | |
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Machine Type |
8660 | |
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Model |
ALL | |
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TypeModel |
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Retain Tip (if applicable) |
H164905 | |
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Reverse Doclinks |
Date last altered: A98/10/13 |