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Document ID: YAST-3LDMJD

IBM 3153 ASCII Terminal Display - Attached printer not printing data or not printing data correctly

Applicable to: World-Wide

Symptom:
This item covers the following Problems/Symptoms related to using/attaching printers attached to the 3153:
- Printer is not printing any data. Nothing is being printed.
- Print key or Print Screen key not working.
- Printer is printing garbage or junk data, characters.
- Printer is not printing all the data. Some data is missing.

Background Information:
There are several components of printer operations associated with a 3153:
- Physical attachment of a printer to the 3153 serial or parallel ports. Correct 3153 port, correct printer cable and correct 3153 setup parameters.
- The definition of the printer that is attached to the 3153. Is the printer a 'system' defined printer where the host is controlling the printer. Is the printer being being used as local 3153 printer where the 3153 is locally controller the printer.
- The definition of the 3153 Print, Print Keys (if the 3153 keyboard is being used for print operations). This definition is dependent on the emulation (IBM, DEC, WYSE).

These components determine the operation of the printer. Persons need to know the components related to printer attachment to the 3153.

Incorrect operation may result in:
- No data, nothing is being printed or printing.
- Print Key, Print Screen key not working.
- Garbage or junk characters, data being printed.
- Missing data, some data not being printed.

Recommended Solution:
- Confirm Proper Printer Connection/Cabling to the 3153: These steps confirm proper attachment to the 3153. They also confirm that the 3153 can print to an attached printer.

This step confirms:
- Proper printer (serial versus parallel) is attached and is attached to the proper 3153 port.
- Printer has proper cable (serial versus parallel)
- 3153 has correct 'Host/Printer' setup parameter.

Use the 3153 Print-Page Local Key, 3153 Users Guide Appendix A, and print the 3153 setup menus.
- Enter 3153 setup menu. Press and Hold the Left-Ctrl with the left-shift key, at the same time pressing the (./Del) Numeric Keypad Key.
- If 3153 Setup Menu Prints: Printer, 3153 are properly configured, connected and cabled.
- If 3153 Setup Menu Does Not Print: Printer, 3153 are not properly configured or cabled. Items to check are:

If the Printer is a Parallel Printer:
- Must be attached to the 3153 Parallel Port.
- Must have a parallel printer cable.
- 3153 'Host/Printer' must be 'EIA/Para' or 'Aux/Para'
- If the Printer is a Serial Printer:
- Must be attached to a serial Port (SES1-EIA,SES2-AUX)

- SES1-EIA: Port is configured as a DTE. 3153 Setup Parameter 'Host/Printer'='Aux/EIA'
- SES2-AUX: Port is configured as a DCE. 3153 Setup Parameter 'Host/Printer'='EIA/Aux'

Is the printer is a DTE or DCE?
- DTE to DTE or DCE to DCE requires a null-modem cable.
- DTE to DCE requires a modem cable.

Print key, or print screen key not working:
Confirm that the printer can print when attached to the 3153 by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING' listed above. If the 3153 Setup Menus print correctly, the 3153 and printer are properly configured, connected and
cabled, continue with the information described below:

The operation of the Print, Print Screen key is dependent on the emulation (IBM, DEC, WYSE):
- IBM: The 3153 power-on with Print Key Host Attention Mode Off. When a Print key is pressed, all the data displayed is sent to the printer without host involvement. The host operating system or application can enable the Print Key Host Attention Mode On. When a Print key is pressed the 3153 sends the host an ASCII Character Sequence indicating that a Print Key was pressed. The host is responsible for processing/handling the print key. To determine if Print Key Host Attention Mode is On, in 3153 setup, set 'Local'='On' and the Print Key again. This confirms that an character sequence is being sent to the host when the Print key pressed. The host operating system or application is responsible for proper processing/handling. Recommend to contact a systems administrator or application programmer.
- DEC: The Print Key along the top-right row of keys is not defined. Recommend re-defining the Print Key, in 3153 setup, by specifying 'ESC x5B i' sequence and 'Key Dir'='Screen'. This should get the Print Key to execute a screen print. Note x5B is a hex 'x'5B'. Reference: 3153 Users Guide 'Setup', section 'Program: F12'.
- WYSE: When a Print Key is pressed the 3153 sends the host an ASCII Character sequence indicating that a Print Key was pressed. The host is responsible for processing/handling the print key. To confirm this, in 3153 setup, set 'Local'='On' and the Print Key again. This confirms that a 'ESC P' ASCII character sequence is being sent when 'Local'='Off'. The 3153 setup menus allow function keys to be redefined. Recommend re-defining the Print Key by specifying 'ESC P' as the sequence and 'Key Dir'='Screen'. This should get the Print Key to execute a screen print. Reference: 3153 Users Guide 'Setup', section 'Program: F12'. Persons need to know operation, definition or Print Keys for the emulation selected.

Printer is printing garbage, junk characters or data:
Confirm that the printer can print when attached to the 3153 by following 'NO DATA, NOTHING IS BEING PRINTED OR PRINTING' listed above. If the 3153 Setup Menus print correctly, the communication values between the 3153 and printer are correct. Continue with the information below. The printer printing garbage or junk data is a result of the commands being sent by the host operating system or application. Recommend to contact system administrator or application programmer.

Printer is not printing all the data (some data is missing):
This symptom is typically caused by:
- Communication Pacing (XON/XOFF, DTR/DSR) not enabled between the 3153 and printer. Review the 3153 and printer setup Communication Pacing values. To confirm that this symptom is related to a Communication Pacing, lower the 3153 Communication Baud Rate (1200 or 2400) between 3153 and host. Retry print operation. If the printer prints all the expected data, then the missing data is due to 3153-Printer setup communication Pacing parameters. If the printer does not print all the expected data, the host operating system or application may not be actually all the data. Need to contact the systems administrator or application programmer.

Keywords: D/T3153 3153 Print Printer Printing Printed Serial Parallel Key Missing Data Not Work Working Garbage Junk
Character Characters Correctly Properly Properly


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General Information

Date Created

28-08-97

Last Updated

03-12-98

Revision Date

17-11-99

Brand

IBM Monitors

Product Family

Terminals

Machine Type

3153

Model

Various

TypeModel

Retain Tip (if applicable)

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