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Document ID: GSMH-3ABE3W

IBM PC - QAPlus/Win goes to DOS prompt in loop mode

Applicable to: World-Wide

Symptom:
IBM PC 300 and 700 Series systems with a DOS/Windows preload may exhibit a symptom of exiting from QAPlus/WIN diagnostics to a DOS prompt (C:\) when the Loop mode is used.

Problem Isolation Aids:
When running QAPlus/WIN Version 1.02 in loop mode, the application may unexpectedly exit to the DOS prompt within a few minutes. When running QAPlus/WIN Version 1.03 this failure may occur after an hour or more when running in loop mode.
QAPlus/PRO does not exhibit this failure. QAPlus/PRO is the diagnostic preloaded on the system, in the "Diskette Factory" utility.

Fix:
QAPlus/PRO should ALWAYS be used prior to any parts replacements. Verify proper operation of the system unit. IBM PC Company Development is currently working with the manufacturer of QAPlus/WIN to resolve the loop diagnostic failure. An update for QAPlus/WIN will provided to users that have either version 1.02 or 1.03 as soon as it is available.


SAS KEYWORDS:
PSY2 D/T68XX D/T6573 D/T6583
D/T6571 D/T6581 D/T6575 D/T6585
D/T6876 D/T6886 D/T6875 D/T6885
68XX 6573 6583 6571
6581 6575 6585 6876
6886 6875 6885 PSY2PROG
PSY2ERR PSY2DIAG IBMPC PSVP
QAPLUS

Search Keywords

Hint Category

Diagnostics, Retain

Date Created

06-12-94

Last Updated

19-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PC 330, PC 350, PC 730, PC 750

Machine Type

6571, 6573, 6575, 6576, 6581, 6583, 6585, 6586, 6875, 6876, 6885, 6886

Model

Various

TypeModel

Retain Tip (if applicable)

H094228

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