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3.929 bytes |
Service Hints & Tips |
Document ID: RMIE-38BGKN |
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PC Server 704 - Traps or hangs during operating system installation
Applicable to: World-Wide
Symptom:
The PC Server 704 (8650) traps or hangs during the installation of NetWare, OS/2, or Windows NT.
-or-
The PC Server 704 traps or hangs intermittently after these operating systems have been installed.
Problem Isolation Aids:
- NetWare traps or hangs.
- OS/2 traps or hangs on the OS/2 logo screen.
- Windows NT traps or hangs on the initial blue screen.
- Diagnostics run without error
Fix:
Use the System Configuration Utility (SCU) diskette and set the Multi-processing (MP) Specification as follows:
For OS/2 or NetWare systems select MP Specification 1.1
For Windows NT systems select MP Specification 1.4
Follow this procedure to change the MP Specification:
1. Make a backup copy of the SCU diskette using an operating- system command such as the DOS DISKCOPY command.
2. Start the SCU program:
a. For SCU Version 3.1 diskettes, boot to a DOS version 6.0 or later diskette, and press <Esc> to receive a command prompt. Then insert the backup copy of the SCU diskette, and type SCU <Enter> to start the utility.
b. For SCU Version 3.4 diskettes, boot to the backup copy of the SCU diskette.
3. Press <Enter> when the SCU title screen appears.
4. Select "Step 3: Change Configuration Settings" (75 seconds)
Note:
If the administrative password entry prompt appears, then enter the password to access this selection or press <Esc> if an administrative password has not been set.
5. Select "System Board"
6. Down arrow to the "MP Specification Version"; Press <Enter> For OS/2 or Netware systems, select MP Specification 1.1 or, for Windows NT systems, select MP Specification 1.4.
7. Press <Esc> <Esc> to return to the menu selection screen.
8. Select "Step 4: Save Configuration" (130 seconds)
9. Select "Step 6: Exit", then press <F10> to reboot.
10.Remove the SCU diskette from the diskette drive.
SAS KEYWORDS:
PSY2 8650 PSY2PROG 704
SERVER
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Search Keywords |
Health | |
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Hint Category |
Lock-up/Hang, Retain | |
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Date Created |
01-07-96 | |
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Last Updated |
16-07-98 | |
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Revision Date |
14-07-2001 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 704 | |
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Machine Type |
8650 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H023369 | |
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Reverse Doclinks |
USA=A, EMA=A, AFE=A |