2.079 bytes |
Service Hints & Tips |
Document ID: JBAR-3TSNLY |
IBM PC300PL (6862, 6892) - Windows for Workgroups hangs at user logon
Applicable to: World-Wide
SYMPTOM:
When starting Windows for Workgroups version 3.11, the system may stop responding (hang) at the password dialog box ("Enter User Name and Password"), or hang in Program Manager if the password has been set to null (none) during Windows setup.
PROBLEM ISOLATION AIDS:
This tip applies, but is not limited to, IBM PC300PL Series 6862 and 6892 systems where DOS and Windows for Workgroups has been installed as the operating system.
FIX:
Download and install the updated virtual keyboard driver, VKDA.386, from the Microsoft Knowledge Base at the following Internet URL:
www.microsoft.com/support
Additional information and installation instructions can be found by searching on Knowledge Base Article number Q109561.
Windows and Windows for Workgroups are trademarks of Microsoft Corporation.
SAS KEYWORDS:
CDT CDTOPER CDTERR CDTKYBD
D/T6862 D/T6892 6862 6892
UNCLASSIFIED 79130 7913F_1
Search Keywords |
| |
Hint Category |
DOS/Windows 3.x, Retain | |
Date Created |
22-04-98 | |
Last Updated |
25-01-99 | |
Revision Date |
22-04-99 | |
Brand |
IBM PC | |
Product Family |
PC 300PL | |
Machine Type |
6862, 6892 | |
Model |
various | |
TypeModel |
| |
Retain Tip (if applicable) |
H163435 | |
Reverse Doclinks |