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Service Hints & Tips

Document ID: JBAR-3QNQ3X

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IBM PS/2 - False 11XX error while testing

Applicable to: World-Wide

Symptom:
The PS/2 displays an 11XX error (XX can be any number) when testing the system board serial port with customer or advanced level diagnostics. The user has not experienced any async communication problems.

Problem Isolation Aids:
Check to see if the PS/2 has an OEM internal modem or OEM serial port adapter installed. If it does, remove it and run diagnostics.

Fix:
If the 11XX error remains, it should be treated as valid and normal problem determination must be performed. If the 11XX error is eliminated, it should be considered a false error. The OEM option should be tested with its own diagnostics to determine proper operation.

SAS KEYWORDS:
PSY2 PSY2ADPT PSY2DIAG PSY2ERR
D/T8550 D/T8555 D/T8556 D/T8557
D/T8573 D/T8560 D/T8565 D/T8570
D/T9576 D/T8580 D/T8590 D/T8595
D/T9585 D/T9577 D/T9556 D/T9557
D/T9595 D/T9590 D/T9595A D/T9533

Search Keywords

Hint Category

Diagnostics, Retain

Date Created

30-12-91

Last Updated

24-11-98

Revision Date

19-11-99

Brand

IBM PC

Product Family

PS/2

Machine Type

8550, 8555, 8556, 8557, 8560, 8565, 8570, 8573, 8580, 8590, 8595, 9533, 9556, 9557, 9577, 9590, 9595

Model

all

TypeModel

Retain Tip (if applicable)

H093522

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