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2.548 bytes |
Service Hints & Tips |
Document ID: JBAR-3RDQXW |
IBM PC300GL - System hangs after changing resolution in Windows for Workgroups
Applicable to: World-Wide
SYMPTOM:
After changing the screen resolution via the Main and System Setup icons, the system hangs after rebooting and attempting to start Windows for Workgroups.
PROBLEM ISOLATION AIDS:
This tip applies to the IBM PC300GL, Machine Types 6561/6591, installed with DOS and Microsoft Windows for Workgroups.
FIX:
Download and install the updated virtual keyboard driver, file name WG0974.EXE, from the Microsoft Internet support URL:
http://www.microsoft.com/support
Follow the instructions contained in the README.TXT file to apply the update.
For those users who's system currently exhibits the hang condition, Windows access can be restored via the following steps:
1. Reboot the system, and, when presented with the line "Starting PC-DOS...", press the <F5> key to clean-boot the system to a C: prompt.
2. Run SETUP.EXE from the C:\Windows directory.
3. Reset the video resolution to plain VGA and reboot the system normally.
Windows and Windows for Workgroups are trademarks of Microsoft Corporation.
SAS KEYWORDS:
PSY2 PSY2ERR PSY2OPER PSVP
PSVPERR PSVPOPER D/T6561 D/T6591
6561 6591 80534 80534F_1
WFW UNCLASSIFIED
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Search Keywords |
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Hint Category |
DOS/Windows 3.x, Retain | |
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Date Created |
04-02-98 | |
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Last Updated |
25-01-99 | |
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Revision Date |
15-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 300GL | |
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Machine Type |
6561, 6591 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H162591 | |
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Reverse Doclinks |