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Service Hints & Tips

Document ID: PMYS-3PQ5KA

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Aptiva - 2144/2168 (SL-H) Considerations: File errors in Launch Pad

Applicable to: World-Wide

Situation:
Customer is getting "file not found", "file corrupted", or "canĘt open file".

Reason:
The file responsible for file protection for Launch Pad in the preload version of KIDSTSR.COM causes certain copy operations to fail erroneously.

Response to customer:
If the customer is experiencing these problems, have him or her download KIDSTSR.COM from the PC Company BBS at (919) 517-0001. The file is located in the Corrective Service Software section. The file can also be found at the following WWW site: http://www.pc.ibm.com/us/support. Have the customer replace his or her existing KIDSTSR.COM with the one from the BBS.

Search Keywords

Hint Category

Error Messages, Utility Software, Considerations, Entertainment Software

Date Created

13-12-97

Last Updated

23-03-99

Revision Date

23-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2144, 2168

Model

3R0; 3R8; M60; M70; 2R5; 2R7; 2R8; M30; M35; M50; 2R6; 4R7; 4R8; M40; M54; M58; 3R4; 3R6; 4R1; 4R9; M31; M51; M52; M63; 2R9; 3R1; 3R3; 3R5; 3R7; 3R9; 4R0; 4R2; 4R3; M41; M53; M55; M56; M57; M61; M62; M71; M72; 5R5; M91; A10; A12; A14; A15; A40; A44; A45; A50; A51; A52; A90; A92; A94; 5R1; 6R3; 5R2; 5R3; 6R4; 5R4; 6R0; 5R6; 5R8; 5R9; 6R5

TypeModel

Retain Tip (if applicable)

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