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Document ID: MCGN-44AM4P

Netfinity 7000 M10 - System hangs during installation of OS/2 SMP

Applicable to: World-Wide

Source: RETAIN tip H165694

Abstract:
System hangs during installation of OS/2 SMP.

SYMPTOMS:
System hangs during final re-boot of installation process of OS/2 SMP.

PROBLEM ISOLATION AIDS:
- The system is a Netfinity 7000 M10 server, Type 8680, all models.

- The system is configured with any number of processors.

- The system's Diagnostics pass.

- The system is being configured with OS/2 Warp Server SMP.

- The system experiences the symptom described.

WORKAROUND:
During installation, at the "System Configuration" window click on the CD-ROM icon to get a list of supported CD-ROMs. Click on "Non-listed IDE CD-ROM". Select any other items you wish to configure (although these may be added after installation) and click OK. Proceed normally with the remainder of the installation.

DETAILS:
The installation process hangs because the CD-ROM in the Netfinity 7000 M10 has not yet been added to the CD-ROM list within the OS/2 software. Because of this, OS/2 can not automatically detect the CD-ROM and this causes the installation process to hang. Choosing "Non-listed IDE CD-ROM" allows OS/2 to "see" the CD-ROM and proceed with the installation.

SAS KEYWORDS:
PSY2, D/T8680, NETFINITY, UNCLASSIFIED, OS/2, WARP, SERVER, 106563, INSTALLATION, FAIL, HALT, 8680PROG, 8680ERR, ERROR, IDE, CDROM, 8680CDROM

Search Keywords

PSY2, D/T8680, NETFINITY, UNCLASSIFIED, OS/2, WARP, SERVER, 106563, INSTALLATION, FAIL, HALT, 8680PROG, 8680ERR, ERROR, IDE, CDROM, 8680CDROM

Document Category

Retain

Date Created

19-01-99

Last Updated

19-01-99

Revision Date

Brand

IBM PC Server

Product Family

Netfinity 7000 M10

Machine Type

8680

Model

ALL

TypeModel

Retain Tip (if applicable)

H165694

Reverse Doclinks
and Admin Purposes

Date last altered: A98/12/29
Owning B.U.: USA