2.895 bytes |
Service Hints & Tips |
Document ID: GSMH-3AWFX3 |
IBM PC330/PC350 - Errors with PCI LAN card installed
Applicable to: World-Wide
Symptom:
IBM PC 300 series 6577/6587 systems may experience operating system, application, or data file errors when performing file transfers via a PCI network card.
Failures could be replicated by engineering during a remote install of OS/2 Warp Connect. The error manifests itself in one of two ways:
1. After the first reboot during installation, the system would hang with the cursor in the upper left corner, displaying the error message, "The file OS2KRNL is unacceptable."
2. The OS/2 logo screen would be corrupted, displaying strange colors.
Other intermittent, random fails may also occur, including trap E's, and network disconnects.
Problem Isolation Aids:
This tip applies to systems with only one PCI adapter installed, and only if the card is in slot 3 (top slot). Moving the PCI adapter to slot 1 or 2 will alleviate any problems.
If two or more PCI adapters are installed this tip does not apply.
Fix:
Relocate the PCI Network adapter to the first slot.
Engineering is still investigating this symptom; this tip will be modified as additional pertinent information becomes available.
SAS KEYWORDS:
PSY2 PSY2COMM PSY2ADPT PSVP
PSVPCOMM PSVPADPT PC330 PC350
D/T6587 PSY2ERR PSVPERR UNCLASSIFIED
Search Keywords |
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Hint Category |
Adapter Cards, OS/2, Retain | |
Date Created |
29-10-96 | |
Last Updated |
21-05-98 | |
Revision Date |
19-05-99 | |
Brand |
IBM PC | |
Product Family |
PC 330, PC 350 | |
Machine Type |
6577, 6587 | |
Model |
Various | |
TypeModel |
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Retain Tip (if applicable) |
H134691 | |
Reverse Doclinks |