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4.200 bytes |
Service Hints & Tips |
Document ID: RMIE-3G8FUY |
Aptiva - 2136 Diagnostics - CD-ROM Drive
Applicable to: World-Wide
CD-ROM Drive
Note: The CD-ROM indicator on the front panel lights up while data is being read from the disc; flashes during seek operation.
001 - Start
-Insert the bootable Diagnostic diskette (with CD-ROM drive driver installed) into the diskette drive.
-Ensure that there is no CD in the CD-ROM drive.
-Select Interactive Tests menu.
-Select and execute CD-ROM Test.
002 - Do you see a message: "No CD-ROM drive or MSCDEX device driver installed.ö"? (Yes, READ AHEAD. No, go to 004 )
-Exit the diagnostic program and power off the system.
-Check and ensure that the CD-ROM drive power, audio and data cables are not damaged and are connected properly.
-Check and ensure that the CD-ROM drive driver is loaded correctly.
003 - Has the same message occured more than once? (Yes, go to step 009. No, go to step 001)
004 - Do the test of Open/Close Tray by diagnostic program and by depressing cd-rom drive button work? (Yes, READ AHEAD. No, go to step 007.)
-Load a data CD into the CD-ROM drive and try to read its content by typing DIR in DOS prompt.
005 - Does the CD disc can be read? (Yes, go to step 008. No, READ AHEAD.)
-Try with a know-good CD and try to read it again.
007 - Does the CD Still cannot be read? (Yes, READ AHEAD. No, go to step 009.)
-Replace the system board
-End
008 -
-Replace the CD-ROM drive.
-Go to 001.
009 -
-CD-ROM drive is functioning normally.
-End
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Hint Category |
Diagnostics, CD-ROM Drives | |
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Date Created |
17-04-97 | |
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Last Updated |
11-01-99 | |
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Revision Date |
11-01-2000 | |
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Brand |
IBM Aptiva | |
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Product Family |
Aptiva | |
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Machine Type |
2136 | |
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Model |
All | |
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TypeModel |
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Retain Tip (if applicable) |
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