Netfinity 5500 - No video during POST after reboot or power cycle

3.015 bytes

Service Hints & Tips

Document ID: MCGN-44ZB6C

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

Netfinity 5500 - No video during POST after reboot or power cycle

Applicable to: World-Wide

Source: H165838

Abstract: NO VIDEO DURING POST AFTER REBOOT OR POWER CYCLE

SYMPTOM:
The system displays NO video during POST which may be accompanied by POST beeps (beep code varies) after a reboot or power cycle. This symptom occurs only in a dual processor system if the processor stepping levels are different.

PROBLEM ISOLATION AIDS:

The system is a Netfinity 5500 server, Type 8660, Model 11U, 1RU, 41U, 4RU, 42U or 4SU.
The system is configured with two (2) Processors.
The system is configured with the following option:

400/100MHz, 512KB Processor Upgrade Option P/N 10L5884
(FRU 10L5882)

-= OR =-

350/100MHz, 512KB Processor Upgrade Option P/N 10L5883
(FRU 10L5881)

The BIOS levels affected are:

Netfinity 5500 / 5500-M10 BIOS Flash Update Diskette Revision 62A v1.05 or lower.

FIX:
Contact the HelpCenter for instructions. In the U.S., contact the IBM HelpCenter at 1-800-772-2227, to receive instructions. Outside the U.S., contact your appropriate geography's HelpCenter.

In EMEA, please contact the appropriate IBM Help Desk.

NOTE: EMEA Contact Numbers are available on the web at the following URL:
http://www.pc.ibm.com/support?page=YAST-3P2QYL

SAS KEYWORDS:
PSY2, D/T8660, NETFINITY, SERVICER ONLY, BIOS, FLASH, 64A, 1.06, 37L6123, 10L5881, 62A, 1.05, 10L5883, 10L5882, 10L5884, POST

Search Keywords

PSY2, D/T8660, NETFINITY, SERVICER ONLY, BIOS, FLASH, 64A, 1.06, 37L6123, 10L5881, 62A, 1.05, 10L5883, 10L5882, 10L5884, POST

Document Category

Retain

Date Created

11-02-99

Last Updated

11-02-99

Revision Date

Brand

IBM PC Server

Product Family

Netfinity 5500

Machine Type

8660

Model

TypeModel

Retain Tip (if applicable)

H165838

Reverse Doclinks
and Admin Purposes

Date last altered: A99/02/01

	Search Keywords	PSY2, D/T8660, NETFINITY, SERVICER ONLY, BIOS, FLASH, 64A, 1.06, 37L6123, 10L5881, 62A, 1.05, 10L5883, 10L5882, 10L5884, POST
	Document Category	Retain
	Date Created	11-02-99
	Last Updated	11-02-99
	Revision Date
	Brand	IBM PC Server
	Product Family	Netfinity 5500
	Machine Type	8660
	Model
	TypeModel
	Retain Tip (if applicable)	H165838
	Reverse Doclinks and Admin Purposes	Date last altered: A99/02/01