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Service Hints & Tips

Document ID: MCGN-3LRL22

TP 380,385 - Hibernation does not complete

Applicable to: World-Wide

SYMPTOM:
The ThinkPad will not complete hibernation with a low battery.

CONFIGURATION:
Any ThinkPad 380, 385 with a low battery.

SOLUTION:
The 2635 battery technology will display fuel gauge readings of 100%, 80%, 10% and 0% during the discharge cycle and fuel gauge readings of 80% and 100% during the charge cycle. Because the fuel gauge starts at 80% during the charge cycle it is not possible to determine the percent of charge below 80%.

To ensure the battery charge is sufficient to allow completion of low battery hibernation the 2635 battery should be fully charged after a "Low Battery Hibernation" has occurred. You can do this by either replacing the low battery with a fully charged battery or attaching the AC Adapter to the ThinkPad and allow the battery to charge. A battery with a short (low) charge may not have enough battery power to ensure completion of hibernation. If hibernation does not complete the information in memory will be lost.

This is normal system operation. It is NOT a hardware failure.

NOTE: Low Battery Hibernation is not the normal default. It is an option that can be selected by the operator.

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Hint Category

General Information

Date Created

09-09-97

Last Updated

01-04-98

Revision Date

12-03-99

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD

Machine Type

2635

Model

Various

TypeModel

Retain Tip (if applicable)

H1661,H057189

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