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2.816 bytes |
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Document ID: YAST-3R7S9V |
Color Flatbed Scanner - Error locating device when running Windows NT
Applicable to: World-Wide
Symptom:
Running Windows NT, an error stating that 'the IBM scanner service ended abnormally' occurs when re-starting the system. When checking the event viewer, it states 'IBM Scanner failed to start, could not locate the device'.
Analysis:
On a Windows 95 system, the error did not occur. On an dual boot system, the port was set to 3BCH Mode; Standard; IRQ:7.
Resolution:
Change the port to 378H mode; Extended EPP; IRQ:7, and the error should go away. This issue will be dealt with in upcoming driver fixes.
Keywords: OBI color faltbed scanner error locating device windows nt
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Hint Category |
Error Messages, Scanners | |
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Date Created |
29-01-98 | |
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Last Updated |
25-05-99 | |
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Revision Date |
26-05-2000 | |
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Brand |
IBM Options | |
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Product Family |
Input Devices | |
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Machine Type |
Scan | |
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Model |
229; 230; 231; 232; 233; 234; 235; 001; 061 | |
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Retain Tip (if applicable) |
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