4.305 bytes

Service Hints & Tips

Document ID: PSMS-3Q3NT6

TP General - General troubleshooting tips for missing CD-ROM drive in Windows 95

Applicable to: World-Wide

SYMPTOM:
Under Windows 95 the CDROM drive should be auto-detected. There is no need to specifically install any drivers from diskette factory or elsewhere to have the CDROM appear in My Computer. However, if you are missing the CDROM drive icon, here are some possible solutions:

SOLUTION:
1.) Please verify that the CDROM is in the machine and seated correctly. Also try running the CDROM hardware test in Easy Setup and verify that it is seeing the drive correctly.

2.) The usual problem is that the DOS 16-bit drivers have been installed. These may stop the CDROM from working in Windows 95. The drivers are usually called IBMTPCD in the CONFIG.SYS and MSCDEX in the AUTOEXEC.BAT. These need to be removed for Windows 95 to see the CD-ROM again. Try renaming both CONFIG.SYS and AUTOEXEC.BAT. If this solves the problem after a reboot then it is a process of deduction to determine which driver is causing the problem.

3.) Go to Control Panel, Open the SYSTEM icon, and check the "Performance tab" for DOS compatibility mode. If it says anything about master boot record being modified, you most likely have a virus installed on your computer.

4.) Try booting the system to MSDOS mode, and load the real-mode CDROM drivers in the CONFIG.SYS and autoexec.bat
These drivers will vary depending on you type of ThinkPad.

Search Keywords

CD-ROM, CD, Win95, Windows 95

Hint Category

CD-ROM Drives, Windows 95

Date Created

24-12-97

Last Updated

06-04-99

Revision Date

06-04-2000

Brand

IBM ThinkPad

Product Family

ThinkPad 310, ThinkPad 315, ThinkPad 365X/XD, ThinkPad 365CD/CSD, ThinkPad 365E/ED, ThinkPad 380D, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 390E, ThinkPad 600, ThinkPad 600E, ThinkPad 755CD, ThinkPad 755CDV, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z, ThinkPad i Series 172x

Machine Type

2600, 2625, 2635, 2636, 2626, 2645, 2646, 9545, 9546, 9547, 9548, 9549, 9544, 2627

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes