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Service Hints & Tips

Document ID: PMYS-3PTR7L

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Aptiva - 2144/2168 (SL-H) Considerations: Video problems running Software MPEG at 1024x768x256@87i

Applicable to: World-Wide

Situation:
Dependent upon where in the graphics screen the window is located, the customer may get partial video on M series Aptivas preloaded with Windows 3.1.

Reason:
There is a problem with the preload drivers working in this resolution.

Response to customer:
The customer will need to use a lower resolution or get the updated video drivers. The drivers file is UX601_11.ZIP. It is a zip file of a diskette for installing UX6.01 (11) level Trident Windows 3.1 drivers. The file is available for download from the PC Company BBS at (919) 517-0001. The file is located in the Corrective Service Software section.

Search Keywords

Hint Category

Entertainment Software, Video, Considerations

Date Created

16-12-97

Last Updated

23-03-99

Revision Date

23-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2144, 2168

Model

3R0; 3R8; M60; M70; 2R5; 2R7; 2R8; M30; M35; M50; 2R6; 4R7; 4R8; M40; M54; M58; 3R4; 3R6; 4R1; 4R9; M31; M51; M52; M63; 2R9; 3R1; 3R3; 3R5; 3R7; 3R9; 4R0; 4R2; 4R3; M41; M53; M55; M56; M57; M61; M62; M71; M72; 5R5; M91

TypeModel

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