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Service Hints & Tips

Document ID: MCGN-3VDJP7

Servers - ServerGuide Q&A

Applicable to: World-Wide

What can ServerGuide do for me?
ServerGuide is the IBM PSG Deployment product for IBM Netfinity and IBM PC Server systems. ServerGuide was designed to enable ease of hardware setup and configuration and NOS installation.

ServerGuide provides value-add applications such as Netfinity Manager for Intel systems management and Lotus Domino.
IBM Update Connector will connect to the IBM web site for the server's BIOS, drivers and application updates.

What languages does ServerGuide support?
ServerGuide provides translation support for: US English, French, Italian, German, Spanish and Japanese.

ServerGuide provides NT 4.0 retail installation for the above languages only.

What version of ServerGuide is shipping?
NOTE: WHILE SERVERGUIDE PROVIDES SUPPORT FOR NEW SERVERS, IT HAS BEEN TESTED AND SUPPORTS EXISTING SYSTEMS AT TIME OF GA.

In Fulfillment Centers: Both fulfillment centers should be able to supply ServerGuide 4.0.4A as of June 11, 1998.

ServerGuide 4.0.4A ships with ALL IBM Netfinity and PC Server systems as of the end of July 1998.

ServerGuide information can also be obtained from the web: http://www.pc.ibm.com/us/server/sguide/index

ServerGuide includes the following applications:
IBM Netfinity Manager & Client Services for Netfinity
IBM AntiVirus
IBM Netfinity Rack Configurator
Lotus Domino
APC PowerChute plus
IBM Update Connector
IBM Cluster Systems Management
IBM ServeRAID Administration & Monitoring Utility
IBM Network Station Manager
Adaptec EZ-SCSI Software Utility

ServerGuide 4.0.4A
Enhancements:
Support for all IBM Netfinity and PC Server systems
Netfinity Manager 5.2 (includes Update Connector Manager, Oracle & Sybase database support)
Domino 4.6.1 NLS versions

ServerGuide 4.0.4
Support for IBM Netfinity 5500
Netfinity Manager 5.1.04
Updated fixpaks: OS/2 Warp fixpak #35 (update with new RAID driver - English)
- NetWare service pack #5B (English)
- NetWare service pack #4 (NLVs)
Asset Care drivers for IBM Netfinity 3000
Rack Configurator 1.5A
IBM Cluster Systems Management 1.2
IBM AntiVirus 3.0.2 (NLS)

Japan:
Microsoft Small Business Server - diskette only - Japanese
Lotus Domino 4.61J
IBM AntiVirus 3.0.2J

ServerGuide 4.0.3
System support for IBM Netfinity 3000, PC Server 325/300 refresh and IBM Netfinity 3500 refresh
Microsoft Small Business Server (English) (diskette based assisted install)
Updated fixpaks: OS/2 Warp fixpak #35 (English)
NetWare Y2000 fix
IBM AntiVirus 3.01 (English)
Rack Configurator 1.4A
Netfinity Manager 5.1.03
Oracle Try-and-Buy 60 day trial CD
Lotus Domino 4.61 (English)
Lotus Domino 4.61 64-bit French
ServeRAID 2.70.08

Japan:
IBM Cluster Systems Management 1.1J, Netfinity Manager 5.10.3J, ServeRAID 2.70.08J
New Japanese publications
S3 Trio3D DBCS OS/2 video driver

ServerGuide 4.0.2
System support for IBM PC Server 325 & PC Server 330 (300Mhz )
Lotus Domino 4.6 (all languages)

ServerGuide Fulfillment
US:
1. Call 1-800-426-7282 Option #4.
2. Requires a faxed copy of ServerGuide CD#1(Hardware Guide) (fax # provided at call-in time) and shipping information.

EMEA, LA and APS:
1. The customer contacts the IBM Country Marketing representative, who verifies that the customer has a ServerGuide license. SMS DS will only fulfill orders coming from the IBM Country Marketing rep.

2. The Country Marketing representative sends a note to 'SMCDS' or 'Copenhagen Internal IBM Orders and Queries/Denmark/IBM' with the following information:
Server Type (PC Server or Netfinity Server), quantity and 'ship to' name and address. Please always state 'SERVERGUIDE ORDER' in the header of the note.

Search Keywords

Hint Category

Other, ServerGuide

Date Created

12-06-98

Last Updated

17-02-99

Revision Date

17-02-2000

Brand

IBM PC Server

Product Family

Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720

Machine Type

8476, 8644, 8659, 8660, 8661, 8651, 8680, 8640, 8639, 8638, 8641, 8650, 8642, Various

Model

TypeModel

Retain Tip (if applicable)

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