2.861 bytes

Service Hints & Tips

Document ID: GSMH-39MK5Y

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PS/2 - Novell LAN Failures With SAA Adapter Installed

Applicable to: World-Wide

Symptom:
9576/77 Experiences NOVELL LAN Failures, running Novell "Netware for SAA", generating the following Novell Netware error messages:
- TOKEN RING ADAPTER CHECKS
- INTERRUPT 9 ERRORS
After many of these error messages, the system may not recover, and the whole Token Ring Network may be Disconnected.

Problem Isolation Aids:
This problem occurs on 9576/77 systems running Novell "Netware For SAA" with a Novell "Netware For SAA Synchronous Adapter" (Rev Level A or B) installed. The SAA Adapter may work without failures in other systems.

Fix:
Engineering has determined this problem is caused by the Novell SAA Adapter (REV Level A OR B). The Rev Level can be determined by looking to the left of the Microchannel Connecter on the component side of the SAA Adapter (Black Letter A or B on a white background). The SAA Adapter is manufactured for Novell by Microdyne, INC.

Customers should be directed to their adapter POINT OF SALE for support or, contact Microdyne Tech. Support, 1-800-578-3270.

Note:
Novell is a trademark of Novell, Inc.
NetWare is a trademark of Novell, Inc
Microdyne is a trademark of Microdyne, Inc.

SAS KEYWORDS:
PSY2 D/T9576 PS/2 NETWORK NETWARE NOVELLE ERR PS2
PSY/2 PSY2COMM PSY2ERR NOVELL
NOVEL

Search Keywords

Miscellaneous, NetFinity, Novell

Hint Category

Retain, NetWare

Date Created

13-09-95

Last Updated

04-01-99

Revision Date

04-01-2000

Brand

IBM PC

Product Family

PS/2

Machine Type

9576, 9577, 9576i, 9577i

Model

Various

TypeModel

Retain Tip (if applicable)

H12831

Reverse Doclinks
and Admin Purposes