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2.564 bytes |
Service Hints & Tips |
Document ID: GSMH-398CB7 |
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IBM ValuePoint - 3COM Etherlink III adapter not recognized in 6381
Applicable to: World-Wide
Symptom:
The 3COM 3C509 Etherlink III adapter card may fail to initialize or fail to communicate intermittently in a PS/ValuePoint 6381/Si system.
Problem Isolation Aids:
1. The adapter is not recognized by the 3COM adapter diagnostics and communication applications.
2. The adapter is installed in slot 2 or 3 of the riser card.
Fix:
Move the adapter to slot 1 of the riser card and attempt to recreate the failure. If the failure cannot be reproduced, the adapter should remain in slot 1. If the customer's configuration prevents the use of slot 1 for the 3COM adapter, or if the failure reoccurs in slot 1, replace the riser card FRU p/n 52G7065 with FRU p/n 88G4178. With FRU p/n 88G4178, install the 3COM card in slot 3 (the uppermost slot) on the riser card. If failures persists after following the steps above, utilize normal problem determination procedures to isolate the failing part.
Note:
3COM and Etherlink are trademarks of 3COM Corporation.
SAS KEYWORDS:
PSVP PSY2 PS/VP 6381
PSVPADPT PSY2ADPT VALUEPOINT PSVPOEM
PSY2OEM ETHER LINK PSVPCOMM PSY2COMM
ETHERNET
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Search Keywords |
3Com | |
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Hint Category |
Adapter Cards, Retain | |
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Date Created |
16-02-95 | |
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Last Updated |
08-05-98 | |
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Revision Date |
29-04-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6381 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H124863 | |
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Reverse Doclinks |