2.516 bytes

Service Hints & Tips

Document ID: JBAR-3PTQEJ

IBM PC730 (Type 6877)/PC750 (Type 6887) - TCP/IP conflict with Heywood Communication and IBM Internet Connection

Applicable to: World-Wide

Symptom:
IBM PC 700 Series 6877 and 6887 systems preloaded with OS/2 WARP Connect may exhibit a system hang condition when the IBM Internet Connection program is started before the Heywood Communication application.

Problem Isolation Aids:
The IBM Internet Connection and the Heywood Communication software is a part of the OS/2 WARP Bonus Pak. Both packages contain their own version of TCP/IP. Loading TCP/IP through the IBM Internet Connection first may cause a system hang when the Heywood application is started. The hang condition is most likely to be seen while executing the "Network Setup Utility" from within the Heywood application.

Fix:
Load TCP/IP using the Heywood package first, using the "Network Setup Utility." This should allow the use of both applications.

Search Keywords

Hint Category

OS/2, Software Installation/Configuration

Date Created

29-02-96

Last Updated

03-03-99

Revision Date

03-03-2001

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6877, 6887

Model

all

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes