PC Server 704 - Symptom-to-FRU Index

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Product Information

Document ID: DDSE-43WNL9

PC Server 704 - Symptom-to-FRU Index

Applicable to: World-Wide

Symptom-to-FRU Index
Beep Codes
Error Codes

This index supports PC Server 704 - Type 8650 computers.

Note

Always start with 'General Checkout (QAPlus/PRO)´.

The Symptom-to-FRU lists symptoms, errors, and the possible causes. The most likely cause is listed first. Use this Symptom-to-FRU Index to help you decide which FRUs to have available when servicing the computer. The POST BIOS displaying POST error codes and messages on the screen.

Note

For IBM devices not supported by index, refer to the manual for that device.

Beep Codes

Beep Code

FRU/Action

1 Beep
(Refresh failure)

1. Check memory in J1, J2
2. Memory SIMMs
3. Memory Board

2 Beeps
(Parity can't be reset)

1. Check memory
2. Memory SIMMs
3. Memory Board

3 Beeps
(First 64KB memory failure)

1. Check memory
2. Memory SIMMs
3. Memory Board

4 Beeps
(Timer not operational)

1. Check processor board
2. Check System Board
3. System Board

5 Beeps
(Processor failure)

1. Reseat processor module
2. Processor Board
3. System Board

6 Beeps
(8042 gate a20 is off v_mode)

1. Reseat processor module
2. System Board
3. Processor Board

7 Beeps
(Exception interrupt error)

1. Check cables
2. Processor Board
3. System Board

8 Beeps
(Display memory read/write error)

1. Check/Install Video RAM
2. System Board

9 Beeps
(ROM checksum error)

1. Update BIOS
2. System Board

10 Beeps
(Shutdown register read/write error)

1. System Board

Error Codes

Error Code

FRU/Action

0002
(Primary boot device not found)

1. Cables
2. Primary Boot Devices

0010
(Cache memory failure, do not enable cache)

1. Processor Module
2. Processor Board

0015
(Primary output device not found)

1. Primary Output Device

0016
(Primary input device not found)

1. Primary Input Device

0041
(EISA ID mismatch for slot)

1. Reseat EISA Adapter
2. Run SCU program
3. EISA Adapter

0043
(EISA invalid configuration for slot)

1. Reseat EISA Adapter
2. Run SCU program

0044
(EISA configuration not assured)

1. Reseat EISA Adapter
2. Run SCU program

0045
(EISA expansion board not ready in slot)

1. Reseat EISA Adapter
2. EISA Adapter
3. System Board

0047
(EISA CMOS configuration not set)

1. Run SCU program
2. EISA Adapter
3. System Board

0048
(EISA CMOS checksum failure)

1. Run SCU program
2. System Board

0049
(EISA NVRAM invalid)

1. Run SCU Program
2. System Board

0060
(Keyboard is locked - please unlock it)

1. Unlock keyboard
2. Keyboard
3. System Board

0070
(CMOS time and date not set)

1. Set time and date
2. Real-Time Clock Module

0080
(Option ROM has bad checksum)

1. Reseat adapter
2. Adapter

0083
(Shadow of PCI ROM failed)

1. Reseat adapter
2. Adapter

0084
(Shadow of EISA ROM failed)

1. Reseat adapter
2. Adapter

0085
(Shadow of ISA ROM failed)

1. Reseat adapter
2. Remove adapter

0131
(Floppy Drive A:)

1. Cable
2. Drive

0132
(Floppy Drive B:)

1. Cable
2. Drive

0135
(Floppy disk controller failed)

1. System Board

0140
(Shadow of system BIOS
failed)

1. Reboot system
2. System Board

0175
(CPU modules are incompatible)

1. Use compatible processor modules

0176
(CPU failure - Slot 1, CPU # 1)

1. Reseat processor module
2. Processor Module
3. Processor Board

0177
(CPU failure - Slot 1, CPU # 2)

1. Reseat processor module
2. Processor Module
3. Processor Board

0178
(CPU failure - Slot 2, CPU # 1)

1. Reseat processor module
2. Processor Module
3. Processor Board

0179
(CPU failure - Slot 2, CPU # 2)

1. Reseat processor module
2. Processor Module
3. Processor Board

0180
(Attempting to boot with failed CPU)

1. Processor Module

0191
(CMOS battery failed)

1. Real-Time clock module
2. System Board

0195
(CMOS system options not set)

1. Run SCU program

0198
(CMOS checksum invalid)

1. Run SCU program

0289
(System memory size mismatch)

1. Run System Setup
2. Memory SIMM
3. Memory Board

0295
(Address line short detected)

1. Memory SIMM
2. Memory Board

0297
(Memory size decreased)

1. Run System Setup
2. Memory SIMM
3. Memory Board

0299
(ECC error correction failure)

1. Reseat memory and memory board
2. Memory Board
3. System Board

0301
(ECC single bit correction failed, correction disabled)

1. Reseat memory and memory board
2. Memory Board
3. System Board

0302
(ECC double bit error)

1. Reseat memory and memory board
2. Memory Board
3. System Board

0310
(ECC address failure)

1. Reseat memory and memory board
2. Memory Board
3. System Board

0370
(Keyboard controller error)

1. Reboot system
2. System Board

0373
(Keyboard stuck key detected)

1. Ensure nothing is resting on the keyboard
2. Keyboard

0375
(Keyboard and mouse swapped)

1. Swap keyboard and mouse

0380
(ECC SIMM failure, board is in slot 1)

1. Replace memory as indicated

0392
(ECC SIMM failure, board is in slot 2)

1. Replace memory as indicated

0430
(Timer channel 2 failure)

1. System Board

0440
(Gate-A20 failure)

1. System Board

0441
(Unexpected interrupted in protected mode)

1. Use correct device driver

0445
(Master interrupt controller error)

1. System Board

0446
(Slave interrupt controller error)

1. System Board

0450
(Master DMA controller error)

1. System Board

0451
(Slave DMA controller error)

1. System Board

0460
(Fail-safe timer NMI failure)

1. Adapter
2. System Board

0461
(Software port NMI failure)

1. Check software/device driver

0465
(Bus timeout NMI in slot)

1. Check adapter
2. Adapter
3. System Board

0467
(Expansion board NMI in slot)

1. Check adapter
2. Adapter

0501
(PCI system error)

1. System Board
2. Adapter

0510
(PCI parity error)

1. PCI device
2. System Board

0710
(System board device resource conflict)

1. Run SCU program

0711
(Static device resource
conflict)

1. Run SCU program

0800
(PCI I/O port conflict)

1. Run SCU program

0801
(PCI memory conflict)

1. Run SCU program

0802
(PCI IRQ conflict)

1. Run SCU program

0803
(PCI error log is full, the log will be cleared automatically)

1. Rerun diagnostics

0810
(Floppy disk controller resource conflict)

1. Run SCU program

0811

1. Check cables
2. System Board

0812

1. Check cables
2. System Board

0815
(Parallel port resource conflict)

1. Run SCU program

0816
(Serial port 1 resource conflict)

1. Run SCU program

0817
(Serial port 2 resource conflict)

1. Run SCU program

0820
(Expansion board disabled in slot)

1. Run SCU program
2. Adapter
3. System Board

0900
(NVRAM checksum error, NVRAM cleared)

1. Run SCU program

0903
(NVRAM DATA invalid, NVRAM cleared)

1. Run SCU program

0905
(NVRAM cleared by jumper)

1. Run SCU program

0982
(I/O expansion board NMI in slot)

1. Adapter
2. System Board

0984
(Expansion board disabled in slot)

1. Run SCU program
2. Adapter
3. System Board

0985
(Fail-safe timer NMI)

1. Adapter
2. System Board

0986
(System reset caused by Watchdog Timer)

1. Adapter
2. System Board

0987
(Bus timeout NMI in slot)

1. Adapter
2. System Board

Search Keywords

Document Category

Diagnostics

Date Created

07-01-99

Last Updated

18-02-99

Revision Date

18-02-2000

Brand

IBM PC Server

Product Family

PC Server 704

Machine Type

8650

Model

ALL

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes

Note
	For IBM devices not supported by index, refer to the manual for that device.

Beep Code	FRU/Action
1 Beep (Refresh failure)	1. Check memory in J1, J2 2. Memory SIMMs 3. Memory Board
2 Beeps (Parity can't be reset)	1. Check memory 2. Memory SIMMs 3. Memory Board
3 Beeps (First 64KB memory failure)	1. Check memory 2. Memory SIMMs 3. Memory Board
4 Beeps (Timer not operational)	1. Check processor board 2. Check System Board 3. System Board
5 Beeps (Processor failure)	1. Reseat processor module 2. Processor Board 3. System Board
6 Beeps (8042 gate a20 is off v_mode)	1. Reseat processor module 2. System Board 3. Processor Board
7 Beeps (Exception interrupt error)	1. Check cables 2. Processor Board 3. System Board
8 Beeps (Display memory read/write error)	1. Check/Install Video RAM 2. System Board
9 Beeps (ROM checksum error)	1. Update BIOS 2. System Board
10 Beeps (Shutdown register read/write error)	1. System Board

Error Code	FRU/Action
0002 (Primary boot device not found)	1. Cables 2. Primary Boot Devices
0010 (Cache memory failure, do not enable cache)	1. Processor Module 2. Processor Board
0015 (Primary output device not found)	1. Primary Output Device
0016 (Primary input device not found)	1. Primary Input Device
0041 (EISA ID mismatch for slot)	1. Reseat EISA Adapter 2. Run SCU program 3. EISA Adapter
0043 (EISA invalid configuration for slot)	1. Reseat EISA Adapter 2. Run SCU program
0044 (EISA configuration not assured)	1. Reseat EISA Adapter 2. Run SCU program
0045 (EISA expansion board not ready in slot)	1. Reseat EISA Adapter 2. EISA Adapter 3. System Board
0047 (EISA CMOS configuration not set)	1. Run SCU program 2. EISA Adapter 3. System Board
0048 (EISA CMOS checksum failure)	1. Run SCU program 2. System Board
0049 (EISA NVRAM invalid)	1. Run SCU Program 2. System Board
0060 (Keyboard is locked - please unlock it)	1. Unlock keyboard 2. Keyboard 3. System Board
0070 (CMOS time and date not set)	1. Set time and date 2. Real-Time Clock Module
0080 (Option ROM has bad checksum)	1. Reseat adapter 2. Adapter
0083 (Shadow of PCI ROM failed)	1. Reseat adapter 2. Adapter
0084 (Shadow of EISA ROM failed)	1. Reseat adapter 2. Adapter
0085 (Shadow of ISA ROM failed)	1. Reseat adapter 2. Remove adapter
0131 (Floppy Drive A:)	1. Cable 2. Drive
0132 (Floppy Drive B:)	1. Cable 2. Drive
0135 (Floppy disk controller failed)	1. System Board
0140 (Shadow of system BIOS failed)	1. Reboot system 2. System Board
0175 (CPU modules are incompatible)	1. Use compatible processor modules
0176 (CPU failure - Slot 1, CPU # 1)	1. Reseat processor module 2. Processor Module 3. Processor Board
0177 (CPU failure - Slot 1, CPU # 2)	1. Reseat processor module 2. Processor Module 3. Processor Board
0178 (CPU failure - Slot 2, CPU # 1)	1. Reseat processor module 2. Processor Module 3. Processor Board
0179 (CPU failure - Slot 2, CPU # 2)	1. Reseat processor module 2. Processor Module 3. Processor Board
0180 (Attempting to boot with failed CPU)	1. Processor Module
0191 (CMOS battery failed)	1. Real-Time clock module 2. System Board
0195 (CMOS system options not set)	1. Run SCU program
0198 (CMOS checksum invalid)	1. Run SCU program
0289 (System memory size mismatch)	1. Run System Setup 2. Memory SIMM 3. Memory Board
0295 (Address line short detected)	1. Memory SIMM 2. Memory Board
0297 (Memory size decreased)	1. Run System Setup 2. Memory SIMM 3. Memory Board
0299 (ECC error correction failure)	1. Reseat memory and memory board 2. Memory Board 3. System Board
0301 (ECC single bit correction failed, correction disabled)	1. Reseat memory and memory board 2. Memory Board 3. System Board
0302 (ECC double bit error)	1. Reseat memory and memory board 2. Memory Board 3. System Board
0310 (ECC address failure)	1. Reseat memory and memory board 2. Memory Board 3. System Board
0370 (Keyboard controller error)	1. Reboot system 2. System Board
0373 (Keyboard stuck key detected)	1. Ensure nothing is resting on the keyboard 2. Keyboard
0375 (Keyboard and mouse swapped)	1. Swap keyboard and mouse
0380 (ECC SIMM failure, board is in slot 1)	1. Replace memory as indicated
0392 (ECC SIMM failure, board is in slot 2)	1. Replace memory as indicated
0430 (Timer channel 2 failure)	1. System Board
0440 (Gate-A20 failure)	1. System Board
0441 (Unexpected interrupted in protected mode)	1. Use correct device driver
0445 (Master interrupt controller error)	1. System Board
0446 (Slave interrupt controller error)	1. System Board
0450 (Master DMA controller error)	1. System Board
0451 (Slave DMA controller error)	1. System Board
0460 (Fail-safe timer NMI failure)	1. Adapter 2. System Board
0461 (Software port NMI failure)	1. Check software/device driver
0465 (Bus timeout NMI in slot)	1. Check adapter 2. Adapter 3. System Board
0467 (Expansion board NMI in slot)	1. Check adapter 2. Adapter
0501 (PCI system error)	1. System Board 2. Adapter
0510 (PCI parity error)	1. PCI device 2. System Board
0710 (System board device resource conflict)	1. Run SCU program
0711 (Static device resource conflict)	1. Run SCU program
0800 (PCI I/O port conflict)	1. Run SCU program
0801 (PCI memory conflict)	1. Run SCU program
0802 (PCI IRQ conflict)	1. Run SCU program
0803 (PCI error log is full, the log will be cleared automatically)	1. Rerun diagnostics
0810 (Floppy disk controller resource conflict)	1. Run SCU program
0811	1. Check cables 2. System Board
0812	1. Check cables 2. System Board
0815 (Parallel port resource conflict)	1. Run SCU program
0816 (Serial port 1 resource conflict)	1. Run SCU program
0817 (Serial port 2 resource conflict)	1. Run SCU program
0820 (Expansion board disabled in slot)	1. Run SCU program 2. Adapter 3. System Board
0900 (NVRAM checksum error, NVRAM cleared)	1. Run SCU program
0903 (NVRAM DATA invalid, NVRAM cleared)	1. Run SCU program
0905 (NVRAM cleared by jumper)	1. Run SCU program
0982 (I/O expansion board NMI in slot)	1. Adapter 2. System Board
0984 (Expansion board disabled in slot)	1. Run SCU program 2. Adapter 3. System Board
0985 (Fail-safe timer NMI)	1. Adapter 2. System Board
0986 (System reset caused by Watchdog Timer)	1. Adapter 2. System Board
0987 (Bus timeout NMI in slot)	1. Adapter 2. System Board

	Search Keywords
	Document Category	Diagnostics
	Date Created	07-01-99
	Last Updated	18-02-99
	Revision Date	18-02-2000
	Brand	IBM PC Server
	Product Family	PC Server 704
	Machine Type	8650
	Model	ALL
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes