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Service Hints & Tips

Document ID: RMIE-3GUCTG

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PC Server 325 / 330 - ECA 10: Processor Jumper Card J9

Applicable to: World-Wide

Subject :
ECA010: PC Server 325/330 Processor Card Jumper J9

Purpose :
This ECA provides for the repositioning of Jumper J9 (I/O Queue Depth) on the Pentium Pro processor card FRU p/n75H7419. The correct placement of the jumper can prevent traps, hangs, and bus timeout errors during heavy CPU and I/O activity. This symptom has been observed during heavy stress tests in a dual Pentium Pro processor environment.

Faxback Document # 11115 has the same procedure and diagram and may be faxed to customers. The Faxback phone # is 800-426-3395.

This ECA will expire February 28, 2003.


Features :
Type, Machines Affected
Model, With and/or Feature/Device B/M to be Service System
Stage B/M Description Installed Hours Hours

8639 B/M0000000 PC SERVER 325/330 MFG. B/M0000000 00.6 00.4
8640 B/M0000000 BEFORE 5/1/97
(MFG DATE: 705)


Physical Check :
- A DOS diskette utility named "4227122.EXE PC Server 325/330 IOQD Utility" will check the position of Jumper J9.

- Systems manufactured after May 1, 1997 (MFG DATE: 705 and later on the rear serial number label) are NOT affected.

Detail :
Use the following procedure:
1. Download and expand 4227122.EXE (IOQD Utility)
To obtain a copy of this Diskette, DoubleClick here : -

2. Shutdown the operating system and boot the IOQD Diskette.

3. The IOQD Utility will check the current position of Jumper J9 on the processor card.

4. If the J9 jumper is set correctly on pins 1-2, the Utility will inform the operator that it is set correctly; proceed to step 6.

5. If the J9 jumper is missing or is on pins 2-3, the Utility will beep and inform the operator to move the jumper to pins 1-2. A diagram will be displayed showing the correct position of the J9 Jumper. Power off the Server, and move the J9 jumper to pins 1-2. Jumper J9 is located behind PCIset module U4. Refer to the diagram below.

Note: It is usually possible to move the J9 jumper without removing the processor card or any adapters.
Do NOT change the position of Jumpers J10 and J12.

6. Remove the IOQD Utility Diskette and reboot the Server.

Processor Card Diagram:


._________________TOP OF PROCESSOR CARD________________________.
| _______________________J2 |
| ____________ MEMORY _______________________J3 |
| | | DIMM _______________________J4 |
| | Processor | CONNECTORS _______________________J5 |
| | w/ | __________ |
| | Heatsink | |PCIset | |
| |____________| SB82442FX | | |
| | U4 | |
| |__________| |
| Pin |
| __________ 1 x x |
| |PCIset | 2 x x x |
| | | 3 x |
| 75H7419 | | J9 J10 J12 |
| |__________| |
|______________________________________________________________|
Processor card connector ---> |||||||| |||||||||||||||| ||||||


Jumper J9 Setting Guide:

Pin Pin Pin
1 x 1 . 1 .
2 x 2 x 2 .
3 . 3 x 3 .

(Correct) (Incorrect) (Incorrect)
J9 J9 J9

Notes :
This ECA will expire February 28, 2003.

IBM/TSS CEs should record all time to:
Service Code: 33
Machine Type: 8639 or 8640
ECA: 010
Other Branch Office: 990

SAS Keywords :
PSY2, ECAVALID, PSY2ECA, UNCLASSIFIED, PSY2ERR, TRAP, HANG, ABEND, ABENDS, BLUE SCREEN, D/T8639, D/T8640, HEALTH

Search Keywords

PSY2, ECAVALID, PSY2ECA, UNCLASSIFIED, PSY2ERR, TRAP, HANG, ABEND, ABENDS, BLUE SCREEN, D/T8639, D/T8640, HEALTH

Hint Category

ECA, Processors, Retain

Date Created

07-05-97

Last Updated

25-01-99

Revision Date

24-01-2000

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 330

Machine Type

8640

Model

TypeModel

Retain Tip (if applicable)

H137633, ECA010, ECA 10

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