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Service Hints & Tips |
Document ID: GSMH-39PB76 |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM ValuePoint - OEM video adapters fail on 6384
Applicable to: World-Wide
Service Information:
Some OEM Video Adapter Vendors have elected to use a Non-Supported connection on the 6384 System Board. These Adapters may not function properly if they are connected to System Board Connector J15 on any Model of the PS/ValuePoint 6384 Products. Failure Symptoms on the attached display could range from the lack of any Video image to distorted Video Images.
All Models of the 6384 Products contain a set of Pins located along the edge of the System Board, near the SVGA Port, in position J15. the Pin assignment of this connector is not consistent across all Models of the 6384, and does not provide an IBM supported function to the 6384 system.
Servicers attempting to diagnose system failures associated with adapters using these pins should disconnect the adapter and cable, and perform System Diagnostics using the SVGA Port.
Customers using the J15 Pins for any purpose should be advised that there is no support provided by IBM for the use of these Pins. Customers with Video Adapters that use J15 should be directed back to their point of sale for adapter compatibility verification and problem determination.
SAS KEYWORDS:
PSY2 VALUE PSY2BRD PSY2DISP
VALUEPOINT VALUE POINT D/T6312 D/T6314
D/T6319 PSVP PSVPBRD PSVPDISP
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Search Keywords |
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Hint Category |
Video | |
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Date Created |
23-02-94 | |
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Last Updated |
09-04-98 | |
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Revision Date |
02-04-99 | |
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Brand |
IBM PC | |
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Product Family |
ValuePoint | |
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Machine Type |
6384 | |
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Model |
all | |
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TypeModel |
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Retain Tip (if applicable) |
H001538 | |
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