5.501 bytes

Service Hints & Tips

Document ID: RMIE-38ZBU5

PC Server 320 / 500 / 520 / 720 - Server backplane address jumper configuration

Applicable to: World-Wide

Abstract :
Server Backplane Address Jumper Configuration

Symptom :
Servers with hot-swap backplanes may experience intermittent drive errors, defunct (DDD) drives that don't spin down or drive LEDs that don't blink when a drive has failed.

Problem Isolation Aids :
The system is an 8640, 8641, 8642 or 3518 with one or more hot swap backplanes installed.

Fix :
Check the Backplane Address Jumper:
1. Shutdown the operating system
2. Power off the server.
3. Verify the Backplane Address Jumper configuration:
a. For ALL 8640 and 8641 backplanes: Jumpers should NOT be present on the pins for Bank0, Bank1, or Bank2 on any backplane. Refer to Figure 1. The PC Server 520 (8641) may have shipped with a backplane address jumper installed; it should be removed.

b. For 8642 and 3518 backplanes: Each backplane MUST have a unique address. A jumper should be present on the pins for Bank0, Bank1, OR Bank2 depending on the backplane's location within the server or expansion enclosure. Refer to Figure 1 and Table 1 below to determine the correct jumper setting for an 8642 or 3518 backplane:


Figure 1
Backside of Backplane
.------------------------------------------------------------.
| ----- ----- |
| | | | | |
| | S | | S | |
|.. Bank2 | C | | C | |
|.. Bank1 | S | | S | |
|.. Bank0 | I | | I | |
| | | | | |
| ----- ----- |
--------------------------------------------------------------

Table 1

Jumper Position | Backplane Location
----------------|-------------------
Bank0 | Bank C
Bank1 | Bank D
Bank2 | Bank E


Note :
The documentation in the Server 520 User's Handbook, part number 62H7096, page 177 is incorrect. Backplane address jumpers should NOT be installed on any Server 520 backplanes.


SAS Keywords :
PSY2 D/T8640 D/T8642 PSY2FDSK
DEFUNCT PC SERVER SERVER DASD
P/N71G6291 P/N06H8388 P/N06H7669 P/N70G9740
P/N94G4605 P/N76H2670 P/N70G9855 P/N76H2671
P/N06H8629 D/T3518

Search Keywords

DASD, Health

Hint Category

Hard Drives, Retain

Date Created

29-08-96

Last Updated

08-01-99

Revision Date

08-01-2000

Brand

IBM PC Server

Product Family

PC Server 320, PC Server 500, PC Server 520, PC Server 720, Rack/Storage Enclosures

Machine Type

8640, 8641, 8642, 3518

Model

Various

TypeModel

Retain Tip (if applicable)

H133777

Reverse Doclinks
and Admin Purposes