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10.969 bytes |
Service Hints & Tips |
Document ID: CPES-3L6VJK |
PC Server 310/315/320/325/330 - NetWare 3X / 4X will not auto register >16MB or >64MB RAM
Applicable to: World-Wide
SYMPTOM:
- PC Server 310/315/320/325/330 systems running NetWare 3.12 will not recognize system memory greater than 16MB.
- PC Server 310/315/320 systems running NetWare 4.10 / 4.11 will not recognize system memory greater than 16MB.
- PC Server 325/330 systems running NetWare 4.10 / 4.11 will not recognize system memory greater than 64MB.
PROBLEM ISOLATION AIDS:
- The system is a PC Server 310 Type 8639 model OXT/0Z0/0ZT/0D0/0DT/NDT/NZT/0E0/0EV/0E4/0E5.
- The system is a PC Server 315 Type 8638 model PJ0/PS0/PSV.
- The system is a PC Server 320 Type 8640 all EISA/PCI models.
- The system is a PC Server 325 Type 8639 model EJ0/ES0/ESV/RS0/PT0/PTW/PB0/RB0.
- The system is a PC Server 330 Type 8640 model ES0/ES2/ESS/EM2/PT0/PB0/PM0.
- The "memory" command at the NetWare 3.12 / 4.10 / 4.11 console prompt does not report all of the installed memory.
FIX:
FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 3.12
Follow this procedure:
1- Ensure that the correct memory is installed.
2- Add the following statement to the STARTUP.NCF file:
"SET AUTO REGISTER MEMORY ABOVE 16 MEGABYTES = OFF"
3- Make a note of the disk driver load line syntax (it will need to be relocated), then remove it.
4- Add the following statement to the AUTOEXEC.NCF file directly below the "IPX Internal Network number" line:
"REGISTER MEMORY <START> <LENGTH>"
Where <START> represents the first 16MB of memory and <LENGTH> represents the amount of memory in addition
to the first 16MB. The value is the result of the following: XMB x 1024 x 1024 = value in hex. The value for the first 16MB would be:
16 x 1024 x 1024 = 1000000 (hex)
For example:
The statement for a system with 32MB of memory is as follows:
REGISTER MEMORY 1000000 1000000
Some other examples of START and LENGTH values are listed below:
Total System Memory START LENGTH
------------------- ------- ------
20MB 1000000 400000
24MB 1000000 800000
28MB 1000000 C00000
32MB 1000000 1000000
36MB 1000000 1400000
40MB 1000000 1800000
48MB 1000000 2000000
64MB 1000000 3000000
80MB 1000000 4000000
96MB 1000000 5000000
128MB 1000000 7000000
256MB 1000000 F000000
512MB 1000000 1F000000
1024MB 1000000 3F000000
5- Move the AUTOEXEC.NCF file from the SYSTEM volume to the C:\SERVER.312 directory.
6- Add the disk driver load line syntax to the Autoexec.ncf file directly below the "Register Memory" line.
7- Add the statement "Mount All" directly below the disk driver load line.
8- Restart the server, at the console prompt: Type "Memory" to verify that NetWare reports all the installed server memory.
FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 4.10
Follow this procedure:
1- Ensure that the correct memory is installed.
2- Apply the Novell NetWare Patch 410PT8A*.
3- Restart the server, at the console prompt: Type "Memory" to verify that NetWare reports all the installed server memory.
* Novell NetWare Patches / Service Packs are available for download from the Novell Website at the following URL:
http://www.novell.com/support
FOR PCI/ISA SYSTEMS (310,315) RUNNING NETWARE 4.11
Follow this procedure:
1- Ensure that the correct memory is installed.
2- Apply the Novell NetWare Service Pack 2* or higher.
3- Restart the server, at the console prompt: Type "Memory" to verify that NetWare reports all the installed server memory.
* Novell NetWare Patches / Service Packs are available for download from the Novell Website at the following URL:
http://www.novell.com/support
FOR PCI/EISA SYSTEMS(320,325,330) RUNNING NETWARE 3.12/4.10/4.11
Follow this procedure:
1- Ensure that the correct memory is installed.
2- Ensure that the system is running the latest** BIOS and EISA Configuration Utility. The following lists the latest as of
the date this document was last updated:
System BIOS EISA Config.
320*** 16T3B 4.02
325,330 45A 6.10
*** all earlier versions for 320 systems apply
3- Set the total system memory in the system's using the EISA Configuration Utility as follows:
- Cold boot the system with the EISA Configuration Utility Diskette, press 'Y' when prompted to configure system, follow the on screen prompts to the EISA Configuration Menu Screen.
- Select 'Step 3: View or Edit Details'.
- Page down to the 'Total System Memory' setting, use the UP/Down keys to highlight this setting, press <enter>
- Use the UP/Down keys to select a memory setting that matches the actual total system memory, press <enter>
- Press <F10> to 'save settings', press <ESC> as many times as required to return to the 'Configuration Menu' screen.
- Select 'Step 5: Save and Exit' to save the memory configuration and exit the utility.
- Remove the EISA Configuration Utility Diskette when the system starts to reboot.
- Restart the server, at the console prompt: Type "Memory" to verify that NetWare reports all the installed server memory.
DETAIL:
ISA/PCI (310,315) systems with more than 16MB of system memory, Novell NetWare 3.12 requires that Automatic
Registration of memory is disabled, and all system memory manually registered. Novell has no patch / fixpack to date
for ISA/PCI systems running NetWare 3.12 to auto-register beyond 16MB of system memory.
ISA/PCI (310,315) systems with more than 16MB of system memory, Novell NetWare 4.10 requires the Novell Patch
410PT8.
ISA/PCI (310,315) systems with more than 16MB of system memory, Novell NetWare 4.11 requires the Novell Service Pack 2 or higher.
EISA/PCI (320) systems with more than 16MB of system memory, Novell NetWare 3.12 / 4.10 / 4.11 requires that the system's EISA Configuration Utility is set with the total system memory (an alternate method for 4.10 / 4.11 would be to apply the 410PT8A patch for 4.10 / the service pack 2 or higher for 4.11).
EISA/PCI (325/330) systems with more than 16MB of system memory, Novell NetWare 3.12 requires that the system's EISA Configuration Utility is set with the total system memory.
EISA/PCI (325/330) systems with more than 64MB of system memory, Novell NetWare 4.10 /4.11 requires that the system's Configuration Utility is set with the total system memory (an alternate method for 4.10 / 4.11 would be to apply the 410PT8A patch for 4.10 / the service pack 2 or higher for 4.11).
NetWare is a trademark of Novell, Inc.
SAS KEYWORDS:
PSY2, PSY2MEM, PSY2DOC, UNCLASSIFIED, D/T8640, NETWARE, 3.12, MEMORY, D/T8638, D/T8639, REGISTER, HEALTH, 4.10, 4.11, AUTO, 310, 315, 330, 320, 410PT8A, SERVICE PACK 2, EISA CONFIG
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Search Keywords |
PSY2, PSY2MEM, PSY2DOC, UNCLASSIFIED, D/T8640, NETWARE, 3.12, MEMORY, D/T8638, D/T8639, REGISTER, HEALTH, 4.10, 4.11, AUTO, 310, 315, 330, 320, 410PT8A, SERVICE PACK 2, EISA CONFIG | |
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Hint Category |
Retain | |
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Date Created |
22-08-97 | |
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Last Updated |
15-07-98 | |
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Revision Date |
14-07-99 | |
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Brand |
IBM PC Server | |
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Product Family |
PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330 | |
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Machine Type |
8639, 8638, 8640 | |
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Model |
OXT; 0Z0; 0ZT; 0D0; 0DT; NDT; NZT; 0E0; 0EV; 0E4; 0E5; PJ0; PS0; PSV; EJ0; ES0; ESV; RS0; PT0; PTW; PB0; RB0; ES0; ES2; ESS; EM2; PT0; PB0; PM0 | |
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TypeModel |
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Retain Tip (if applicable) |
H123817 | |
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Reverse Doclinks |
Date last altered: A98/03/24, Owning B.U.: USA , USA=A, EMA=A, AFE=A |