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Service Hints & Tips

Document ID: RMIE-3J5EM2

IBM ValuePoint - 162 POST errors with TRAKKER tape drive installed

Applicable to: World-Wide

Symptom:
All models of the PS/ValuePoint systems may experience 162 POST errors is a TRAKKER external tape drive is installed. The 162 indicates a configuration error has occurred and the resident configuration utility or the setup utility on the advanced diagnostic diskette needs to be run.

Problem Isolation Aids:
After a 162 POST error configuration utility or setup shows the hardfile(s) "Not Installed", run setup to re-install the hardfile(s).
The hardfile motor is not activated (drive does not spin-up). Remove the TRAKKER tape drive's AC line cord from the AC receptacle and attempt to re-create the failure by powering the 6384 On/Off several times (the TRAKKER tape drive does not have a power On/Off switch). The 162 POST error should not re-occur. If it does, this tip does not apply, and normal problem determination should be utilised.

Fix:
The failure does not occur if power is removed from the TRAKKER tape drive before the system is powered 'ON', or, if the TRAKKER tape drive is powered on simultaneously with the system through a power strip, surge suppresser, ups, etc. The TRAKKER tape drive should not be left in a constant power 'On' condition when not in use.

Customers using this configuration should be advised of this power 'On' procedure to prevent the 162 configuration errors.

SAS KEYWORDS:
PSVP VALUE POINT PSVPERR PSVPOEM
PSY2 PSY2ERR PSY2OEM PSVPTAPE
PSY2PWR PSVPPWR TRACKER 6382
D/T6382 D/T6387 6387

Search Keywords

Hint Category

Error Messages, Retain, Tape Drives

Date Created

19-03-94

Last Updated

01-12-98

Revision Date

23-11-99

Brand

IBM PC

Product Family

ValuePoint

Machine Type

6381, 6382, 6384, 6387, 6472, 6482, 6484, 6492, 6494

Model

Various

TypeModel

Retain Tip (if applicable)

H062835

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