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Service Hints & Tips

Document ID: DETR-43ELRH

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Aptiva - 2158/2163/2164 Considerations - Mic becomes unusable during ViaVoice enrollment

Applicable to: World-Wide

Description:
The microphone becomes intermittently unusable during ViaVoice enrollment.

Models affected:
2158, 2163, and 2164

How to duplicate:
Start ViaVoice enrollment; Speak sentences per the on-screen instructions. If the failure occurs, the on-screen level meter will show no voice input and you may get a message that no audio input exists.

Root cause:
There is a bug in the ESS audio device driver on the preload.

Fix:
Dowload and install the newest ESS audio drivers and Wavetable files from IBM. These are available in document DETR-452LAR or by clicking here -

Search Keywords

Hint Category

Considerations, Audio, Productivity Software

Date Created

22-12-98

Last Updated

02-03-99

Revision Date

01-03-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2158, 2163, 2164

Model

all

TypeModel

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