7.619 bytes

Product Information

Document ID: DDSE-3ZUPZS

Netfinity 5000 - Diagnostic Test Programs

Applicable to: World-Wide

Diagnostic Test Programs
This section includes useful information about navigating through the diagnostic test programs, as well as procedures for starting and stopping them. These programs are designed to test the IBM Netfinity 5000. If you want to test a non-IBM product, refer to the information that comes with that product. You can start the diagnostic test programs from the Startup panel, when the message Press F2 for Diagnostics appears.

Note When you run the diagnostic test programs, a single problem can cause several error messages to occur. When this happens, work to correct the cause of the first error message. After the cause is corrected, the other error messages probably will not occur the next time you run the tests.

Navigating Through the Diagnostic Tests:
Error messages in the Test Log are stored by diagnostic test session. A diagnostic test session is defined as running one, all, or a selection of tests, one or more times. You can use the following keys to maneuver within the test program:

Enter	Selects an item.
Down Arrow	Moves the cursor down.
Up Arrow	Moves the cursor up.
Left Arrow	Toggles test selection between Yes and No.
Right Arrow	Toggles test selection between Yes and No.
Page Down (PgDn)	Moves to the next diagnostic test session in the log (if any).
Page Up (PgUp)	Moves to the previous diagnostic test session in the log (if any).
F1	Displays the appropriate Help information. Use the Up Arrow or Down Arrow key to scroll through the information. Pressing F1 from within a Help screen provides a help index from which you can select different categories. Pressing Esc exits Help and returns to where you left off.
Esc	Returns to the previous menu.

Running Diagnostic Test Programs:
When you start the diagnostic test programs from the Diagnostic Utility menu, you can select the tests, the way the tests run, and the number of times the tests run.

Notes 1. To run the diagnostic test programs, you must start the server with the highest level password. That is, if you enter the power-on password, and an administrator password is set, you cannot run the test programs. You can only view the error messages in the test log. If an administrator password is set, you must enter the administrator password to run the diagnostic test programs. 2. If the server stops during testing and you cannot continue, restart the server and try running the tests again. If the problem persists, see Error Symptoms and look for the problem symptom. 3. If the diagnostic tests do not find a problem, see Error Symptoms and look for the problem symptom. 4. You might need a scratch diskette to obtain accurate test results when testing the diskette drive. 5. The keyboard and mouse tests assume that a keyboard and mouse are attached to the server.

To start the diagnostic tests:
1. Turn on the server and watch the screen.

If the system is turned on already, shut down your operating system and restart the server.

2. When the message Press F2 for Diagnostics appears, press F2.

If a power-on password or administrator password is set, the system prompts you for it. Type in the appropriate password; then, press Enter.

3. The Diagnostic Programs screen appears.

4. Select Extended or Basic from the top of the screen.

5. Select the test you want to run from the list that appears; then, follow the instructions that appear on the screen. The actions available include specifying the options for the tests to be run, such as the number of times to run the test, whether to stop on
error, or whether to use a predefined overlay that describes the tests to be run.

When the tests have completed, you can view the Test Log by selecting Utility from the top of the screen.

Also, you can view server configuration information (such as system configuration, memory contents, interrupt request (IRQ) use, direct memory access (DMA) use, device drivers, and so on) by selecting Hardware Info from the top of the screen.

If the hardware checks out OK but the problem persists during normal server operations, a software error might be the cause. If you suspect a software problem, refer to the information that comes with the software package. Viewing the Test Log: If you are already running the diagnostic programs, continue with step 4 in this procedure.

To view the Test Log:
1. Turn on the server and watch the screen.

If the system is turned on already, shut down your operating system and restart the server.

2. When the message Press F2 for Diagnostics appears, press F2.

If a power-on password or administrator password is set, the system prompts you for it. Type in the appropriate password; then, press Enter.

3. The Diagnostic Programs screen appears. After you run diagnostic tests or abort the diagnostic tests, the utility option appears at the top of the screen.

4. Select Utility from the top of the screen.

5. Select View Test Log from the list that appears; then, follow instructions on the screen.

6. Press Esc to return to the Diagnostic Programs screen.

7. Select Quit from the top of the screen; then, select Exit Diags to exit from the diagnostic programs. The server restarts.

	Search Keywords
	Document Category	Diagnostics
	Date Created	02-11-98
	Last Updated	02-11-98
	Revision Date	02-11-99
	Brand	IBM PC Server
	Product Family	Netfinity 5000
	Machine Type	8659
	Model	ALL
	TypeModel
	Retain Tip (if applicable)
	Reverse Doclinks and Admin Purposes