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Document ID: RMIE-3BKJP7

IBM PC730/PC750 - "Serious Disk Error" with Banyan Vines and Windows 3.1

Applicable to: World-Wide

Symptom :
IBM PC 700 Series 6875, 6885, 6876 or 6886 systems may display a "Serious disk error writing to drive C:" message in Windows 3.1 while connected to a server running Banyan Vines 5.53(0) and attempting to save a file to the local hardfile.

Problem Isolation Aids :
Systems running DOS 5.02, and Microsoft Windows 3.1 on a client system using a SCSI hardfile and connected to a server running Banyan Vines 5.53(0) are affected.
The failure occurs when accessing Microsoft Windows applications through the network and saving the modified files to the local hardfile.

Fix :
To eliminate this failure, perform the following steps:
1) Edit the CONFIG.SYS and AUTOEXEC.BAT files to remove or "REM" SMARTDRV.EXE from each file if present.
2) Start Windows at the client end and access the Control Panel in the Main group.
3) Click on the "386 Enhanced" icon.
4) Click on "Virtual Memory."
5) Click on "Change", then check the box labeled "32 Bit Disk Access."
6) Exit and reboot the system.

If the failures persist, continue normal problem determination to isolate the failing application or part.

SAS Keywords :
PSVP PSY2 IBMPC PSY2ERR
PSVPERR PSY2COMM PSVPCOMM PSY2PROG
PSVPPROG UNCLASSIFIED 52441 D/T6886
D/T6876 D/T6875 PC750 PC730
PC 750 PC 750

Search Keywords

Hint Category

DOS/Windows 3.x, Error Messages, Hard Drives, Retain, Non-IBM Hardware/Software

Date Created

19-11-96

Last Updated

25-02-99

Revision Date

25-02-2000

Brand

IBM PC

Product Family

PC 730, PC 750

Machine Type

6875, 6885, 6876, 6886

Model

all

TypeModel

Retain Tip (if applicable)

H123394

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