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Service Hints & Tips

Document ID: JBAR-3QWT8S

IBM PC300PL - Power-on video or system failure

Applicable to: World-Wide

SYMPTOM:
After assembly and setup of a new system, the system exhibits a no-video, or a no-power condition when the Off/On button is pressed.

PROBLEM ISOLATION AIDS:
This tip applies to IBM PC PC300PL systems, Machine Types 6562 and 6592.

This tip only applies to those systems where the no-video or no-power condition is seen after assembly and setup of a new system.

If the error conditions are seen in machine type 6562, see steps 1-3 below. If the no-video error condition is seen in machine type 6592, see steps 2-3 below.

FIX:
1. Remove and re-seat the system board as described on pages 32-36 of the "Installing Options In Your Personal Computer" guide.

WARNING:
DO NOT ATTEMPT THIS PROCEDURE UNTIL THE POWER CORD HAS BEEN UNPLUGGED FROM THE SYSTEM UNIT!
Failure to unplug the power cord from the system unit BEFORE reseating the system board may result in permanent damage to the planar.
It is not necessary to completely remove the system board from the system unit. Withdraw the system board until it has become disconnected from the riser card. Then, re-seat the system board as described in step 5, page 34 of the guide.

After re-seating the system board, power on the system unit to re-test for the error condition.

2. If the no-video failure persists after re-seating the system board, or, if the no-video condition is seen in machine type 6592, re-seat the processor 2 or 3 times and re-test for the error condition.

3. If the no-video or no-power condition persists after completing the above steps, replace the system board with FRU P/N07L6997.

SAS KEYWORDS:
PSY2 PSY2BRD PSY2PWR PSVP
PSVPBRD PSVPPWR D/T6562 D/T6592
6562 6592 DEAD SYSTEM UNCLASSIFIED
01K2145

Search Keywords

Hint Category

Retain, Power

Date Created

20-01-98

Last Updated

24-02-99

Revision Date

23-02-2000

Brand

IBM PC

Product Family

PC 300PL

Machine Type

6562, 6592

Model

all

TypeModel

Retain Tip (if applicable)

H162483

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