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6.400 bytes |
Service Hints & Tips |
Document ID: COBN-3HGHEV |
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This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose. |
IBM PC330/PC350 - ECA007 - Signal quality condition (EMEA ONLY)
Applicable to: EMEA
Purpose:
The purpose of this ECA is to provide a replacement PCI/ISA Riser Card to eliminate a potential signal quality condition which may occur during file transfer operations in specific systems that contain an IBM PCI Auto LANStreamer Token Ring adapter or IBM PCI Token Ring adapter (all part numbers).
This condition can potentially interfere with or affect data being transferred between the affected IBM PCI Token Ring adapters and the referenced IBM PC Systems.
Features:
Type, Machines Affected
Model, With and/or Feature/Device B/M to be Service System
Stage B/M Description Installed Hours Hours
6577 B/M0000000 6577 PC 330 B/M0000000 00.3 00.2
ALL MODELS
6587 B/M0000000 6587 PC 350 B/M0000000 00.3 00.2
ALL MODELS
Prerequisites:
Currently all installed systems that are potentially exposed to the condition contains one of the following PCI/ISA riser cards:
6577 PC 330 - P/N06H9143-FRU P/N06H9896
6577 PC 330 - P/N76H6227-FRU P/N76H0231
6587 PC 350 - P/N06H9086-FRU P/N06H9899
or P/N07H1267
6587 PC 350 - P/N07H1267-FRU P/N07H1266
Companion:
None
Concurrent:
None
Detail:
All models of the PC 300 Series 6577 and 6587 systems may experience the signal quality condition when used in conjunction with either of the following IBM PCI network adapters :-
- IBM PCI Auto LANStreamer Token Ring Adapter
- IBM FRU P/N04H8104 or 42H3377
- IBM Assembly P/N92G8457 (Original level)
P/N42H0658
P/N42H3279
P/N55H8985 (Current level)
- IBM PCI Token Ring Adapter
- IBM FRU P/N41H8874
- IBM Assembly P/N41H8862
The condition can potentially cause a data error that could manifest itself in a system hang, or result in incorrect data with or without generating an error message.
Replace the riser card if BOTH the following conditions are met :-
1. PC 300 Series 6577 or 6587 with a riser card matching the part number as stated in the PREREQUISITES section of this ECA.
2. The system contains an IBM PCI Auto LANStreamer Token Ring Adapter or an IBM PCI Token Ring Adapter as stated above
No other combination of IBM or non-IBM PCI network adapters and the PC 300 Series systems have exhibited this problem.
Replacement riser cards MUST be ordered using the PCCO UPOS ordering system.
UPOS ordering P/NOS are :-
6577 PC350 3x3 Riser Card 013C073
6587 PC350 5x5 Riser Card 013C071
DO NOT order the updated Riser using the normal parts ordering procedure through COP Amsterdam.
Notes:
Placement of PCI adapters, especially PCI network adapters of any brand, should be done beginning with the PCI slot at the base of the riser card, closest to the system board. Additional PCI adapters should be installed in a bottom to top configuration.
Customers exposed to this potential condition should place the IBM PCI network adapter in the slot closest to the system board until the new riser card has been installed. This will minimize the possibility of this condition.
This ECA provides labour reimbursement for replacement of a riser card in a PC 300 Series 6577/6587 system that meets ALL of the criteria stated above.
IBM Authorized Servicers should scrap replaced risers locally. PSS Servicers should return replaced risers to the branch office for bulk return/scrap. IBM PSS Servicers should record time and travel, along with the other product information to:
Service Code: 33
Machine Type: 6577 or 6587
ECA: 007
Other Branch Office: 990
SAS Keywords :
PSY2 PSVP IBMPC PSVPERR
PSY2ERR PSY2PART PSVPPART PSVPECA
PSY2ECA PC350 PC330 D/T6587
ECAVALID SERVICER ONLY PSVPCOMM PSY2COMM
PSVPADPT PSY2ADPT
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Search Keywords |
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Hint Category |
Adapter Cards, Retain | |
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Date Created |
27-05-97 | |
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Last Updated |
23-04-98 | |
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Revision Date |
22-04-99 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350 | |
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Machine Type |
6577, 6587 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H05712 | |
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