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3.066 bytes |
Service Hints & Tips |
Document ID: RMIE-3ACE9S |
IBM PC330/PC350 - Video corruption with Intercept v4.0
Applicable to: World-Wide
Symptom :
IBM PC 300 Series 6576 and 6586 systems with OS/2 2.11 or OS/2 WARP 3.0 may exhibit video corruption in WIN-OS/2 while using the Intercept v4.0 application.
The system fails to refresh the screen as windows are opened or objects are moved around the display. The WIN-OS/2 session eventually becomes unusable.
Problem Isolation Aids :
When the corruption begins, the available system resources are less than 9%. The resources are displayed by selecting "HELP", then "About Program Manager" in the WIN-OS/2 session. The resources will continue to drop as activity within the session continues. Eventually, the WIN-OS/2 session must be closed and reopened to refresh system resources.
This failure does not occur if the S3 Trio64/64v+ video driver is configured for VGA. All SVGA resolutions may exhibit the symptom in seamless mode, Full Screen or from the WIN-OS/2 Desktop.
Fix :
Install the latest version of the S3 Trio 64/64v+ video device drivers for OS/2. The current level S3 Trio64/64v+ video device driver for OS/2 is level 2.85.02
To obtain a copy of this Diskette, DoubleClick here : -
SAS Keywords :
PSVP PSY2 PSVPPROG PSY2PROG
PSVPERR PSY2ERR PC 330 IBMPC
PC 330 PC 350 D/T6586 PSVPDISP
PSY2DISP
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Search Keywords |
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Hint Category |
Retain, OS/2, Preloaded Software | |
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Date Created |
11-10-96 | |
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Last Updated |
18-03-99 | |
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Revision Date |
15-03-2000 | |
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Brand |
IBM PC | |
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Product Family |
PC 330, PC 350 | |
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Machine Type |
6576, 6586 | |
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Model |
Various | |
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TypeModel |
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Retain Tip (if applicable) |
H134391 | |
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Reverse Doclinks |