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Service Hints & Tips

Document ID: MCGN-3T6H96

Servers - Clients report invalid information to "Capacity Management" queries

Applicable to: World-Wide

SYMPTOM:
Clients are not correctly creating Capacity Management monitor files (.SLT files) on the server. A maximum of 1000 invalid monitor files are being produced (one file*/minute). The indication is that no valid Capacity Management report
information is available from the affected client.

* trend.001 up to trend.999 (invalid) instead of the valid trend.slt, realtime.001 up to realtime.999 (invalid) instead of the valid trend.slt

PROBLEM ISOLATION AIDS:

The following environments must hold true for this tip to apply:

- The server is any IBM PC Server / Netfinity server running OS/2 Warp with Netfinity version 5.1 Services or Manager,
Capacity Management for Netfinity 5.1, and Workspace On Demand.

- The failing Clients (respective to the symptom above) are running OS/2 Warp with Netfinity version 5.1 Services or
Manager, Capacity Management for Netfinity 5.1, and Workspace On Demand.

- The failure of the Clients (with respect to the symptoms above) can only be seen from a NT Client* running Netfinity
version 1.5 Manager, Capacity Management for Netfinity 5.1.

* Capacity Management offers no OS/2 GUI.

FIX:

1- Edit all of the Client xxx.FIT files located on the server at \IBMLAN\RPL\FITS\xxx.FIT to add the following at the bottom of each file:

\\Serverx\workfiles\pltxxx\netfin\cmbase.*
\\Serverx\workfiles\pltxxx\netfin\sltfiles\realtime
\\Serverx\workfiles\pltxxx\netfin\sltfiles\trend
\\Serverx\workfiles\pltxxx\netfin\sf.tmp
\\Serverx\workfiles\pltxxx\netfin\sltfiles

Where Serverx is the RIPL Server's name.
Where pltxxx is the Workstation/Clients name.

2- Restart Client normally.

DETAIL:
If Capacity Management is running in conjunction with Workspace On Demand, redirection files must be added in the Client's xxx.FIT configuration file located in Workstation On Demand so that Clients can correctly write the Capacity Management monitor files to the server.

SAS KEYWORDS:
PSY2, PSY2LAN, D/T8638, D/T8639, D/T8640, D/T8641, D/T8642, D/T8650, D/T8651, D/T8644, WORKPLACE, ON DEMAND, NETFINITY, CAPACITY, MANAGEMENT, UNCLASSIFIED

Search Keywords

PSY2, PSY2LAN, D/T8638, D/T8639, D/T8640, D/T8641, D/T8642, D/T8650, D/T8651, D/T8644, WORKPLACE, ON DEMAND, NETFINITY, CAPACITY, MANAGEMENT, UNCLASSIFIED

Hint Category

Retain

Date Created

02-04-98

Last Updated

04-02-99

Revision Date

04-02-2000

Brand

IBM PC Server

Product Family

Netfinity 3000, Netfinity 3500, Netfinity 5000, Netfinity 5500, Netfinity 5500 M10, Netfinity 7000, Netfinity 7000 M10, PC Server 300, PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720

Machine Type

8651, 8638, 8639, 8640, 8641, 8642, 8644, 8650

Model

Various

TypeModel

Retain Tip (if applicable)

H163222

Reverse Doclinks
and Admin Purposes

Date last altered: A98/03/31
Owning B.U.: USA, USA=A, EMA=N, AFE=A