|
11.437 bytes |
Service Hints & Tips |
Document ID: SALN-3EUJ9J |
EMEA Warranty Terms and Conditions (Periods by Brand)
Applicable to: World-Wide
EMEA PS Warranty Differs by Brand in both the Warranty term and the delivery methodology. This document provides an overview of these categories. It must be noted however that this document is for reference purposes only as the method of Service Delivery may be overruled by local country requirements.
For specific information relating to Warranty Terms please refer to individual Plet for the product concerned.
N.B. All PC products announced prior to October 1992 carry a 12 months parts and labour warranty
|
Brand/Family |
Machine |
Parts |
Labour |
Service |
|
Consumer | ||||
|
Aptiva |
21xx ** see below |
12 |
12 |
Carry In |
|
Desktop | ||||
|
ValuePoint P Series |
64xx |
36 |
36 |
Carry In |
|
PC100 |
62xx ** |
12 |
12 |
Carry In |
|
PC300 |
62xx & 65xx |
36 |
36 |
Carry In |
|
PC700 |
68xx |
36 |
36 |
Carry In |
|
PS/2 |
95xx |
36 |
36 |
Carry In |
|
Intellistation | ||||
|
M/Z Pro |
68xx |
36 |
36 |
Carry In |
|
Netfinity | ||||
|
Netfinity 3500 |
8644 |
36 |
36 |
On Site |
|
Netfinity 7000 |
8650 |
36 |
36 |
On site |
|
Servers | ||||
|
PC300 |
86xx |
36 |
36 |
On Site |
|
PC500 |
86xx |
36 |
36 |
On Site |
|
PC700 |
86xx |
36 |
36 |
On Site |
|
Model 195/295 |
8600 |
36 |
36 |
On Site |
|
Mobiles | ||||
|
Thinkpad 600 series |
2645 |
36 |
36 |
Carry In |
|
ThinkPad 300 Series |
26xx |
12 |
12 |
Carry In |
|
Thinkpad 370 |
9545 |
12 |
12 |
Carry In |
|
ThinkPad 700 Series |
95xx |
36 |
36 |
Carry In |
|
ThinkPad 701 |
2630 |
36 |
36 |
Carry In |
|
Thinkpad 560 |
2640 |
12 |
12 |
Carry In |
|
Monitors | ||||
|
G52, G72, G94,P50,P70 and P200 |
6546, 6547, 6549, 655x |
36 |
36 |
Carry In |
|
All others |
12 |
12 |
Carry In |
|
Options | ||||
|
Ethernet LAN Adapter |
Prior to 17/10/94 |
60 |
60 |
Carry In |
|
Ethernet LAN Adapter |
Post 17/10/94 |
Lifetime |
Carry In | |
|
Token Ring Adapters |
Post 17/10/94 |
Lifetime |
Carry In | |
|
All Other |
12 |
12 |
Carry In | |
|
Spare Parts |
3 |
3 |
Carry In |
APTIVA - machine types 2136, 2137 & 2140 do not have a worldwide announce, for supporting countries please contact the IWS office on (44) (0) 1475 893638 or via LNotes - EMEA IWS Office/UK/IBM@IBMGB or email - PCCIWSO@UK.IBM.COM
PC100 - machine types 6260, 6271 and 6281 do not have a worldwide announce, for supporting countries please contact the IWS office on (44) (0) 1475 893638 or via LNotes - EMEA IWS Office/UK/IBM@IBMGB or email - PCCIWSO@UK.IBM.COM
MOBILES - Thinkpad 310, machine type 2600 does not have a worldwide announce, for supporting countries please contact the IWS office on (44) (0) 1475 893638 or via LNotes - EMEA IWS Office/UK/IBM@IBMGB or email - PCCIWSO@UK.IBM.COM
|
Search Keywords |
| |
|
Hint Category |
Warranty | |
|
Date Created |
17-03-95 | |
|
Last Updated |
11-08-98 | |
|
Revision Date |
10-08-99 | |
|
Brand |
Cross Brand | |
|
Product Family |
Various | |
|
Machine Type |
Various | |
|
Model |
| |
|
TypeModel |
| |
|
Retain Tip (if applicable) |
| |
|
Reverse Doclinks |