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Service Hints & Tips

Document ID: COBN-3H8BNV

TP 380,385 - Memory checkout

Applicable to: World-Wide

Memory Checkout
DIMMs are available for increasing memory capacity.

DIMM

Displayed Value

No DIMM installed

16000KB

8MB

24192KB

16MB

32384KB

32MB

48768KB


Memory errors might stop system operations, show error messages on the screen, or hang the system.

Use the following procedure to isolate memory problems.
Note:
Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.

1. Power off the computer and remove the DIMM from its slot (if installed).
2. Press and hold the F1 key; then power on the computer. Hold the F1 key down until the Easy-Setup screen appears.
3. Select Test and press Enter.
4. Select Memory and press Enter to run the memory test on base memory. If an error appears, replace the system board.
5. Power off the computer and reinstall the DIMM; then power on the computer. Verify the memory size; then test the memory. If an error appears, replace the DIMM.

If memory problems occur intermittently, use the loop option to repeat the test. When the test detects an error, an error log is printed on the printer connected to the parallel port. See ¨Error Log´ for more information.

System Programs in Flash Memory: System setup programs and diagnostic tests are stored in flash memory.

Flash Memory Update: A flash memory update is required for the following conditions:
New versions of system programs.
New features or options are added.

To update the flash memory, do the following:
1. Get the appropriate diskette containing the update.
2. Insert the System Program Service Diskette into driveA and power on the computer.
3. Select Update system programs from the menu.

Search Keywords

Hint Category

Hardware Maintenance Information, Memory

Date Created

19-05-97

Last Updated

19-08-98

Revision Date

17-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD

Machine Type

2635

Model

Various

TypeModel

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