3.975 bytes

Service Hints & Tips

Document ID: RMIE-3G8FZZ

Aptiva - 2136 Diagnostics - Memory

Applicable to: World-Wide

Memory

001 - Start

- Power-off the system unit.
- Insert the Bootable Diagnostics Diskette into the diskette drive.
- Ensure all SIMMs are seated correctly.
- Power-on the system unit.
- Note any messages, error codes, or symptoms.

002 - Do YOU RECEIVE POST memory ERROR message? (Yes, READ AHEAD. No, Go to step 003)

- Enter BIOS Setup then reboot system.

003 - Does the POST error message still remain? (Yes, go to step 005. No, READ AHEAD. )

- Follow the screen instructions to run the Memory tests.
- If you cannot run the memory test or the test does not find a problem, use the following procedure to find the failure.
Replace each SIMM, one at a time, with a known, correctly-working SIMM of the same size and type. If the problem goes away, the last SIMM replaced is defective. If all SIMMs, on the system board, have been replaced and the problem remains, replace the system board.

004 - Does THE MEMORY TESTS COMPLETE WITHOUT AN ERROR? (Yes, READ AHEAD. No, go to step 005.)

- The system memory is now functioning correctly. If you suspect an intermittent problem, run the Memory test multiple times.
- End

005 -

- Replace each SIMM, one at a time, with a known, correctly-working, SIMM of the same size and type.
- If the problem goes away, the last SIMM replaced is defective. If all SIMMs on the system board, have been replaced and the problem remains, replace the system board.
Go to 001.

Search Keywords

Hint Category

Diagnostics, Memory

Date Created

17-04-97

Last Updated

08-01-99

Revision Date

08-01-2000

Brand

IBM Aptiva

Product Family

Aptiva

Machine Type

2136

Model

Various

TypeModel

Retain Tip (if applicable)

Reverse Doclinks
and Admin Purposes