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Service Hints & Tips

Document ID: JBAR-3S92NH

This document is provided to IBM and our Business Partners to help sell and/or service IBM products. It is not to be distributed beyond that audience or used for any other purpose.

IBM PC300XL - Decreased network performance using 100mbs Ethernet

Applicable to: AP-N, AP-S, Canada, LA, United States

SYMPTOM:
When using the integrated 10/100 Ethernet adapter at a rate of 100mbs, the system may return various networking error messages, or exhibit increased packet loss during transfers.

PROBLEM ISOLATION AIDS:
This tip applies to the IBM PC300XL Series 6588 systems, and the IBM IntelliStation M-Pro Series 6888 systems equipped with an integrated Intel 10/100 PCI Wake-On-Lan Ethernet adapter.

The error, or performance condition is only seen when using the integrated Ethernet adapter. OEM ISA/PCI Ethernet network adapters are not affected.

The error, or performance condition may be exhibited under various operating systems, and may be limited to networking cable lengths equal to, or exceeding 50 meters (150 feet).

FIX:
Before replacing hardware, proceed with normal problem determination to eliminate possible software configuration, network cabling, or network equipment errors.

If error messages, or network performance conditions persist (i.e. increased packet loss during transfers), Servicers should contact the IBM HelpCenter via
1-800-IBM-PROD for further assistance.

SAS KEYWORDS:
PSY2 PSY2COMM PSY2ADPT PSY2ERR
PSVP PSVPCOMM PSVPADPT PSVPERR
D/T6588 D/T688 6588 6888
SERVICER ONLY

Search Keywords

Hint Category

Retain, Networking

Date Created

04-03-98

Last Updated

28-04-98

Revision Date

27-04-99

Brand

IBM PC

Product Family

PC 300XL

Machine Type

6588

Model

various

TypeModel

Retain Tip (if applicable)

H162450

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