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Service Hints & Tips

Document ID: DJON-3LXVQR

TP 770 - Undetermined Problems

Applicable to: World-Wide


You are here because the diagnostic tests did not identify which adapter or device failed, installed devices are incorrect, a short circuit is suspected, or the system is inoperative. Follow these procedures to isolate the failing FRU (never replace nondefective FRUs).

Verify that all attached devices are supported by the computer.

Verify that the power supply being used at the time of the failure is operating correctly. (See Power Systems Checkout.)

1. Power off the computer.

2. Check the cables, wires, and connectors for short circuits and open circuits. Visually check them for damage. If any problems are found, replace the FRU.

3. Remove or disconnect all of the following devices:
a. Non-IBM devices
b. Devices attached to the expansion bus connector
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive
f. Diskette drive, CD-ROM drive, or DVD drive
g. DIMM
h. PC Cards

4. Power on the computer.

5. Determine if the problem has changed.

6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.

7. If the problem remains, replace the following FRUs one at a time. Do not replace a nondefective FRU.
a. DC/DC card
b. Video card
c. LCD unit
d. System board
e. CPU card

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Hardware Maintenance Information

Date Created

16-09-97

Last Updated

17-08-98

Revision Date

14-08-99

Brand

IBM ThinkPad

Product Family

ThinkPad 770

Machine Type

9548, 9549

Model

All

TypeModel

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