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4.623 bytes |
Service Hints & Tips |
Document ID: DSHY-43EQKK |
TP General - Windows NT 4.0 Service Pack 4 overwrites PCMCIA.SYS
Applicable to: World-Wide
SYMPTOM:
When installing Microsoft's Service Pack 4 for Windows NT version 4, pcmcia.sys, the PCMCIA card driver, is overwritten.
For CardWorks version 2 or earlier: CardWorks version 2.x or earlier must be removed before running the Service Pack. Per the Service Pack readme section 2.1, if the Service Pack is installed over the top of CardWorks version 2.x, "the operating system will no longer function."
For CardWorks version 3: the Service Pack will overwrite pcmcia.sys (without prompting to overwrite as it did with Service Pack 3) and cause socket services to stop functioning.
In this case, Event Viewer errors may include the following:
-The DrvMgr service terminated with the following error: The system could not find the environment option that was entered.
-PCCard: Could not create symbolic link to Pcmcia0 DOS device name.
-RESMAN: Cannot Open PCCard.sys driver.
-The following boot-start or system-start driver(s) failed to load: PCCard, Platform, resman, SSCrdBus, SS1365
CONFIGURATION:
Any machine with Windows NT 4 and SystemSoft CardWorks when installing Service Pack 4.
SOLUTION:
For CardWorks version 2: remove CardWorks before installing the Service Pack. Per SystemSoft, the makers of CardWorks, you must uninstall CardWorks before applying the Service Pack, then reinstall CardWorks after the Service Pack is applied.
For CardWorks version 3: Per the Service Pack readme, Section 3.4.6, "to work around this issue reinstall SystemSoft Card Wizard version 3.x or higher after installing Service Pack 4. Or you can copy PCMCIA.SYS from the Service Pack 4 Uninstall folder, $ntservicepacekuninstall$, to the \%systemroot%\System32\Drivers folder on your computer. Reboot the computer. You can either reinstall CardWorks, or copy PCMCIA.SYS back from the uninstall directory if you created one. "
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Hint Category |
Windows NT, Software Installation/Configuration | |
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Date Created |
22-12-98 | |
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Last Updated |
06-04-99 | |
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Revision Date |
06-04-2000 | |
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Brand |
IBM ThinkPad | |
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Product Family |
ThinkPad 365X/XD, ThinkPad 380, ThinkPad 380D, ThinkPad 380E, ThinkPad 380ED, ThinkPad 380XD, ThinkPad 380Z, ThinkPad 385D, ThinkPad 385E, ThinkPad 385ED, ThinkPad 385XD, ThinkPad 390, ThinkPad 390E, ThinkPad 560, ThinkPad 560E, ThinkPad 560X, ThinkPad 560Z, ThinkPad 600, ThinkPad 600E, ThinkPad 760C, ThinkPad 760E, ThinkPad 760CD, ThinkPad 760L/LD, ThinkPad 760ED, ThinkPad 760XD, ThinkPad 760EL/ELD, ThinkPad 760XL, ThinkPad 765L, ThinkPad 765D, ThinkPad 770, ThinkPad 770E/ED, ThinkPad 770X, ThinkPad 770Z, ThinkPad i Series 172x | |
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Machine Type |
2625, 2635, 2636, 2626, 2640, 2641, 2645, 2646, 9546, 9547, 9548, 9549, 9544, 2627 | |
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Model |
Various | |
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TypeModel |
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