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Service Hints & Tips

Document ID: DEDN-3E6KGZ

TP 560- Product Information Details on New Models 10U & 20U

Applicable to: United States

What's New with the February 1997 Thinkpad 560 Models

PLANNED AVAILABILITY DATE: February 11, 1997
This announcement adds two new Thinkpad 560 US Models, the 10U and 20U. These new models increase the previous maximum standard hard drive from 1.08GB to 2.1GB HDD. On the DSTN model, the previous maximum processor speed is upgraded from 100Mhz to 133Mhz.

The newly announced OBI Thinkpad 560 2.1GB HDD upgrade for previous 560's is also included in this docuement.

MODEL SUMMARY MATRIX (World Wide.
Hard LCD Supported
Model Processor Drive Memory Display Language
----- ----------- ----- ------ ------- ---------
US & Cannada
10U Pent. 133MHz 2.1GB 8MB 11.3 DSTN U.S. English
20U Pent. 133MHz 2.1GB 8MB 12.1 TFT U.S. English
10F Pent. 133MHz 2.1GB 8MB 11.3 DSTN French Can.
20F Pent. 133MHz 2.1GB 8MB 12.1 TFT French Can.

AP South
10A Pent. 133MHz 2.1GB 8MB 11.3 DSTN English
20A Pent. 133MHz 2.1GB 8MB 12.1 TFT English

Latin America
10S Pent. 133MHz 2.1GB 8MB 11.3 DSTN Spanish
20S Pent. 133MHz 2.1GB 8MB 12.1 TFT Spanish
10P Pent. 133MHz 2.1GB 8MB 11.3 DSTN Br. Port.
20P Pent. 133MHz 2.1GB 8MB 12.1 TFT Br. Port.

EMEA
100 Pent. 133MHz 2.1GB 8MB 11.3 DSTN see Part #
200 Pent. 133MHz 2.1GB 8MB 12.1 TFT see Part #

Japan
10J Pent. 133MHz 2.1GB 8MB 11.3 DSTN Japanese
20J Pent. 133MHz 2.1GB 8MB 12.1 TFT Japanese
10A Pent. 133MHz 2.1GB 8MB 11.3 DSTN English
20A Pent. 133MHz 2.1GB 8MB 12.1 TFT English

PRELOADED OPERATING SYSTEMS AND APPLICATION SOFTWARE
Microsoft Windows 95
Diskette Factory for Utilities -- Allows users to make backup copies of selected preloaded programmes and utilities.
Triton CoSession Host -- Remote communications support which allows a technician to dial into your PC and fix problems online.
Puma TranXit -- Makes it easy to connect your ThinkPad to your desktop computer, provided that it has IR capability. The built-in IR allows the transfer of data and synchronisation of files with or without cables.
Compuserv for Windows
Netfinity for Windows 95
Lotus Organizer
IntelliLink Connect
IBM Internet Connection services with Netscape Navigator Web browser IBM Anti-Virus
Registration Mailer

PLANNED AVAILABILITY DATE: February 11, 1997

FEATURE:

DESCRIPTION

MICROPROCESSOR:

133MHz Pentium processor

MEMORY DEVICES:

8MB of memory is standard and can be expanded to a maximum of 40MB using IBM memory options. Memory may be expanded to a maximum of 72MB by using the 64MB memory option available from ThinkPad Proven vendors. Only the ThinkPad 64-bit 8MB, 16MB, or 32MB EDO SO DIMM 3.3V, non-parity memory options or equivalent can be used. This memory cannot be used with previously announced 365E/ED, 755 or 760C/CD/L/LD IBM ThinkPads. This memory can be used with previously announced 560, 365X/XD or 760E/ED/EL/ELD. An internal slot is provided for additional Memory Modules One 64 bit Memory Module(s) of 3.3 volt, non-parity technology can be installed in the system for memory expansion.

STORAGE DEVICES:

3.5 inch 1.44 MB(2) External floppy diskette drive. 2.5 inch 2.1GB(2) hard disk drive is standard.

2.1GB HARD DRIVE:

Standard Hard Drive

Formatted Capacity

2100 MB(2)

Average Seek

14 ms

Data transfer rate

33.6(ID) / 53.9(OD) Mbits/sec

Interface transfer rate

16.6 Mbits/sec (MAX)

Average Latency

7.5 ms

Sector Interleave

1:1

Bus Interface

ATA

DISPLAY:

Large 12.1-inch TFT LCD or a 11.3-inch DSTN LCD (measured diagonally) display with (800x600) resolution

---- LCD PANELS--- ---- EXTERNAL MONITOR

TFT-LCD DSTN-LCD @85Hz @75Hz @72Hz @60Hz

640x480 (VGA)

64K 256 64K 16M 16M 16M

800x600

64K 256 256 64K N A 64K

1024x768

N A 256(V) 256 256 N A 256

1280x1024

N A N A N A N A N A N A

NOTE: (V) denotes "virtual screen mode"

KEYBOARD:

84 key keyboard with imbedded numeric keypad and integrated TrackPoint(TM)III which emulates all the mouse functions. It sits between the "G" and "H" keys. 85 key keyboard with imbedded numeric keypad and integrated TrackPoint(TM)III is used in selected countries. 89 DBCS key keyboard with imbedded numeric keypad and integrated TrackPoint(TM)III for Japanese systems. The keyboard has a "Fn key" which is a special key and is located in the lower left corner. The Fn key allows the user to instantly activate the following operational features by pressing the Fn key and a designated function key: Battery power status display, Standby/Suspend/Hibernation, LCD variables, Power management mode

EXTERNAL INTERFACE:

The external input device port can have the following devices connected: IBM Enhanced Keyboard with PS/2 style cable (#5229, P/N 59G7980); IBM ThinkPad Space Saver Keyboard (Black) (#2298, P/N 84G2524); IBM PS/2 Miniature Mouse (#5443, P/N 07G0033); IBM PS/2 Numeric Keypad (#5445, P/N 07G0032); IBM ThinkPad Numeric Keypad (Black) (#2299, P/N 84G2533); IBM PS/2 Keyboard/Mouse Connector (#1797, P/N 06G8619) The IBM Keyboard/Mouse Connector is required when attaching an external keyboard or attaching an external keyboard and mouse

SERIAL CONNECTOR:

RS-232D Serial device port for connecting serial devices such as an external Modem.

PARALLEL CONNECTOR:

Enhanced Parallel device port for connecting devices such as printers.

INFRARED PORT:

Provides a wireless connection to devices, such as other notebook and desk top Personal Computers, via IR, that are equipped with a 115Kbs IrDA compliant IR transceiver. The 560 has been designed to be compatible with the IrDA (Infrared Data Association) data link specification version 1.0 for IRLMP, IRLAP, and IR physical signaling. Uses include transfering files, etc.

AUDIO:

Built-in 16-bit stereo audio standard on all models (supports Sound Blaster** Pro-compatible applications).

AUDIO JACKS:

Provides for the connection of external stereo speakers/headphones and microphone.

DISPLAY PORT:

External display port for connecting one of the supported VGA or displays that may be used in desktop environment instead of the LCD that is standard with the system. Also supporting an attachment of ISO 9241-3 enabled IBM monitors'. It provides 72 Hz refresh rate and "flicker-free" display clarity. Dual Display of LCD and an external display is also supported.

PCMCIA SLOT:

The IBM ThinkPad 560 new models conform to the PCMCIA Release 2.1 specification.

EXPANSION CONNECTOR:

Provides connection to the IBM 560 Port Replicator. The IBM ThinkPad 560 new models systems support the attachment of external keyboards. In particular, the IBM Enhanced Keyboard with PS/2 Style Cable (PN 92G7453 FN 2289) and the IBM ThinkPad Space Saver Keyboard (PN 84G2524 FN 2298).

AC ADAPTER:

The AC adapter is an alternating current (AC) to direct current (DC) converter to supply the necessary power to the computer. The AC adapter also charges the battery pack when it is installed in the computer. PC Cards which do not support the power management function may cause the shorter battery operation hours. Universal AC adapter: 100-240 V AC, 1.0-0.55 A, 50/60Hz

STANDARD BATTERY:

The Li-Ion Battery is standard and also an optional feature for the IBM ThinkPad 560 new models. Li-Ion battery pack: 10.8 V, 2.2 AH. The Li-Ion battery approximate operation hours and charging hours are:

560 (12.1-inch TFT Display)

Power off/suspend charging 1.5 hours

Charging during operation 2.5 - 3.5 hours

Battery Operation (*1) 3.0 hours

560 (11.3-inch DSTN Display)

Power off/suspend charging 1.5 hours

Charging during operation 2.5 - 3.5 hours

Battery Operation (*1) 3.0 hours

(*1) :

Results obtained using BAPCo (Business Applications Performance Corporation) SYSMark Benchmark test. Battery life (and recharge times) will vary based on many factors including, screen brightness, applications, features, power management, battery conditioning, and other customer preferences. IMPORTANT: The Li-Ion battery for the IBM ThinkPad 560 Family will not work in any other IBM ThinkPad system.

PHYSICAL SPECS:

New 560 Models

12.1-inch TFT

Width:

297.0 mm (11.7 in)

Depth:

222.0 mm (8.7 in)

Height:

31.0 mm (1.22 in)

Weight:

1.86 kg (4.10 lb) with battery

New 560 Models

11.3-inch DSTN

Width:

297.0 mm (11.7 in)

Depth:

222.0 mm (8.7 in)

Height:

31.0 mm (1.22 in)

Weight:

1.87 kg (4.12 lb) with battery

Accessories

Li-Ion battery pack:

302 g (0.67 lb)

FDD:

255 g (0.56 lb)

2.1GB HDD:

144 g (0.32 lb)

560 Port Replicator:

331 g (0.73 lb)

HEAT DISSIPATION:

30KCAL/H

ACOUSTIC NOISE:

Class 3D (office environment)

Sound pressure level:

(operator position), 40 dB (operating)

Sound power level:

5.1 Bels (operating), 4.8 Bels (idling)

NOTE:

The noise emission level stated is the declared (upper limit) sound power level, in Bels, for a random sample of machines, typically configured, and operating in idle mode; for example, powered on, but no DASD read/write or other I/O activity. All measurements made in accordance with ANSI S12.10, and reported in conformance with ISO 9296.

OPERATING ENVIRONMENT:

Air temperature:

0 to 8,000 ft

Operating:

5 degrees to 35 degrees C (41 degrees to 95 degrees F) (without diskette)

Operating:

10 degrees to 35 degrees C (50 degrees to 95 degrees F) (with diskette)

System off:

5 degrees to 43 degrees C (41 degrees to 110 degrees F)

Storage/shipment:

-20 degrees to 60 degrees C (-4 degrees to 140 degrees F)

Wet bulb (maximum):

29.4 degrees C (85 degrees F)

Air temperature:

8,000 to 10,000 ft

Operating:

5 degrees to 31.3 degrees C (41 degrees to 88 degrees F) (without diskette)

Operating:

10 degrees to 31.3 degrees C (50 degrees to 88 degrees F) (with diskette)

System off:

5 degrees to 43 degrees C (41 degrees to 110 degrees F)

Storage/shipment:

-20 degrees to 60 degrees C (-4 degrees to 140 degrees F)

Wet bulb (maximum):

25.7 degrees C (78 degrees F)

NOTE:

The maximum temperature when system on is linearly decreased from 8,000 ft to 10,000 ft.

RELATIVE HUMIDITY:

Operating:

8% to 95% (without diskette)

Operating:

8% to 80% (with diskette)

Storage/shipment:

5% to 95%

ALTITUDE:

10,000 ft maximum (3,048 m)

AGENCY APPROVALS:

System Unit Approvals

FCC Class-B Certified to comply with FCC Rules, Part 15 FCC ID is ANOYMTNUMAEBI

VCCI CLASS 2 (0 db)

CISPR22B

UL-1950

CSA C22.2 No. 950

IEC950

NOM

SASO


IBM OS/2 Warp 4 limitations
APM.SYS in OS/2 Warp 4 does not issue resume notification upon suspend/resume events at the second time and after. Typical symptoms are the system does not resume upon ring indicator after the second incoming call and, audio playback does not work after the second resume events. If you experience this problem, apply the fix for OS/2 Warp APAR JR09440.

OS/2 Warp 4 boot fails very intermittently. If you experience this problem, apply the fix for OS/2 Warp APAR JR09461.

IBM PCMCIA Infrared Wireless LAN Adapter is not recognized when it is used with Adaptec SCSI device driver AHA152X.ADD on OS/2 Warp 4. If you experience this problem, apply the fix for OS/2 Warp APAR JR09642.

A certain version of the IBM Auto 16/4 Credit Card Token-Ring Adapter fails to connect to the network intermittently with IBMTOKCS.OS2 driver in OS/2 Warp 4. If you experience this problem, get the version 2.054 of IBMTOKCS.OS2 driver from http://www.raleigh.ibm.com/nes/neshome.html on the Internet.

TCP/IP protocol is not removed correctly when LAN Distance support is installed with OS/2 Warp 4 and you try to remove TCP/IP protocol. As a result, the system encounters Trap D upon the next boot. If you experience this problem, apply the fix for OS/2 Warp APAR IC15805.

TranXit for Windows 95 cannot communicate with TranXit for OS/2, which was preinstalled on selected models of the ThinkPad 760ELD, 365XD, and 560. It is a limitation of TranXit.

When OS/2 Warp, Japanese version is newly installed, the font character in boot manager will be displayed incorrectly.

Other limitations
External CRTs that support only VGA resolution cannot be attached if the display mode is both LCD and CRT (simultaneous display) because the display port always has 800 x 600 signal as long as the LCD screen is on.

These systems support PCMCIA PC Cards that draw a maximum of 2.5 watts (0.5 A at 5.0V DC).

Enabling IR on the host system during a co-sessions host session is not supported.

Use boot manager when booting OS/2 Warp from a secondary drive, such as PCMCIA Type III drive.

A suspend/resume operation during a modem application in the Windows DOS box may cause the application to hang. The modem application should be closed before entering a suspend.

A suspend/resume operation during audio recording may result in unexpected results. Audio recordings should be stopped before entering suspend.

The 32-bit disk access driver for Windows 3.11 or Windows for Workgroups 3.11 in the preinstalled utilities shipped with the system can only be installed in a directory named "Windows". If the Windows directory has been renamed, for example WIN311 or WFWG311, this driver cannot be installed by the utilities diskette.

Some optional features or applications may use the COM2 port. OS/2 Warp Version 3 will not load COM.SYS if the COM2 port is already in use. Only one such feature or application that uses the COM2 port (for example, communications or PCMCIA) can be used at a time.

The OS/2 Warp FixPak XR0W009 is required for audio and video support for Indeo**-format video file playback functions.

When using the redirector feature of the Connectivity Pack for the HP 100LX or HP 200LX to exchange data over an IR link at 115 Kbps, the ThinkPad 560 should be configured as the requestor.

At 800 x 600 resolution, the 85Hz refresh rate is not supported if 64K color is selected with an external display (CRT).

IRQ for Sound Blaster Pro is 5, 7, 10, or 11 only.

Continuous use of the HDD, such as reading long video files, will significantly impact battery life.

The system is designed so that the customer can install or remove the PCMCIA card without turning off the system, if the PCMCIA card supports this function. Refer to the instructions that come with the PCMCIA card.

When installing two Type II PCMCIA communications cards in the PCMCIA slot, there may be some cable interference that allows only one card to be used.

PC Card point enablers may write directly to the hardware, bypassing Socket and Card Services. Writing directly to the hardware may cause problems that cannot be anticipated. Also, point enablers may interfere with client device drivers that do communicate with Socket and Card Services. Additional customer testing in their specific environments is recommended.

The IBM Keyboard/Mouse Connector accessory is required when attaching an external keyboard to the system via the external input device
port.

With the DSTN LCD model, and the screen in text mode, such as DOS or OS/2, full screen is displayed in extended format.

An "X-jack" type PCMCIA modem card may be used in the upper part of the PCMCIA slot to facilitate insertion of the phone cord connection by preventing interference with the table or desk.

The LCD panel can only be opened up to 135 degrees, not 180 degrees.

Other tips and information:
Microsoft NT Workstation V3.51 and 4.0 limitations, tips and techniques, and device drivers may be obtained, at no charge from IBM, from the PC Company BBS at (919) 517-0001 (Toll call). Also, customers with access capability, can obtain it from the Internet at FTP.PC.IBM.COM and from the ThinkPad Forum on CompuServ.

SUSPEND MODE OPERATIONAL CONSIDERATIONS:
Do NOT remove or install PC cards during suspend mode. When using Windows 3.11, ensure that the Advanced Power Management(APM) is installed.

System should be either in hibernation or off when exchanging the battery if an AC/DC adapter is not connected.

During suspend mode, the maximum power output becomes 100 mW at 12 V. During suspend mode, PCMCIA cards cannot consume more than 60 mA at 12 V.

ANNOUNCED OPTIONAL FEATURES for US/CAN/LA/AP-S:

Description

Feat Part No.

IBM ThinkPad 560 Port Replicator

1808 46H4209

IBM ThinkPad 560 Li-Ion battery Pack

1806 46H4206

IBM ThinkPad 560 1.08GB Hard Disk II

4778 46H4208

IBM ThinkPad 64 bit 8MB Memory EDO SO DIMM

3284 92G7340

IBM ThinkPad 64 bit 16MB Memory EDO SO DIMM

3285 92G7341

IBM ThinkPad 64 bit 32MB Memory EDO SO DIMM

3286 92G7342

IBM Enhanced Keyboard with PS/2 Style Cable

5229 59G7980

IBM ThinkPad Space Saver Keyboard - Black

2298 84G2524

IBM ThinkPad 35W AC Adapter (2 pin) AP,USA,Can,LA

0241 85G6719

IBM ThinkPad 35W AC Adapter (2 pin) Japan

0244 85G6720

IBM ThinkPad 35W AC Adapter (2 pin) Europe

0248 85G6721

IBM ThinkPad 35W AC Adapter (2 pin) Italy

0250 85G6722

IBM ThinkPad 35W AC Adapter (2 pin) Denmark

0253 85G6723

IBM ThinkPad 35W AC Adapter (2 pin) Israel

0255 85G6724

IBM ThinkPad 35W AC Adapter (2 pin) UK

0259 85G6725

IBM ThinkPad 35W AC Adapter (2 pin) Swiss

0210 85G6726

IBM PS/2 Miniature Mouse

5443 07G0033

IBM PS/2 Numeric Keypad

5445 07G0032

IBM ThinkPad Numeric Keypad - Black

2299 84G2533

IBM PS/2 Keyboard/Mouse Connector (EMEA)

1797 06G8619

IBM ThinkPad Microphone Kit

2426 66G7870

PCMCIA: STORAGE

IBM Mass Storage Card5MB

70G7344

IBM Mass Storage Card 10MB

70G7345

IBM Mass Storage Card 15MB

70G7346

IBM 1MB SRAM PCMCIA Memory Card

92G7229

IBM 2MB SRAM PCMCIA Memory Card

92G7230

IBM Solid State File Card 5MB

40G3166

IBM Solid State File Card 10MB

40G3167

IBM Solid State File Card 20MB

40G3168

IBM Solid State File Card 30MB

40G3169

IBM Solid State File Card 40MB

40G3170

IBM 40MB PCMCIA Hard Disk Drive (TYPE III)

7559 70G8495

IBM 105MB PCMCIA Hard Disk Drive (TYPE III)

1901 32G4199

IBM SCSI CREDIT CARD ADAPTER

92G8171

PCMCIA: COMMUNICATION

IBM 3270 Emulation Credit Card Adapter

2812 0933315

IBM Token-Ring 16/4 Credit Card Adapter II

8072 0933931

IBM Token-Ring 16/4 Credit Card Adapter III

IBM Ethernet Credit Card Adapter II for 10BaseT

3290 0934331

IBM Ethernet Credit Card Adapter II for 10Base2

3280 0934330

IBM 5250 Emulation PCMCIA Adapter

2808 92F3808

IBM 2.4/9.6 Data/Fax Modem Multipack

87G8988

IBM 14.4/14.4 Data/Fax Modem Multipack

87G8989

IBM RS232 PCMCIA Serial Card

87G9250

IBM Micro Electronics Audio Adapter

IBM Wireless Modem for Mobitex

5949 29H3880

IBM Wireless LAN Entry PCMCIA adapter

4285 92G7787

IBM Auto 16/4 Token Ring PCMCIA Card

92G0363

Note 1 :Feature# and Part# of the US model are described in this table.

Note 2 :In France, Vendor S/W BITCOM/BITFAX has to be used due to Homologation.

IBM PCMCIA 28.8 KBPS INTERNATIONAL DATA/FAX MODEM: USA AND CANADA

United States and Canada

42H4319

ALL EUROPEAN, MIDDLE EASTERN AND AFRICAN COUNTRIES:

Austria

75H8809

Belgium

75H8810

Czechoslovakia

75H8811

Denmark

75H8797

Finland

75H8798

France

75H8799

Germany

75H8800

Ireland

75H8802

Italy

75H8812

Luxembourg

75H8803

Netherlands

75H8804

Norway

75H8805

South Africa

75H8813

Spain

75H8814

Sweden

75H8806

Switzerland

75H8807

United Kingdom

75H8808

PCMCIA Modem to RJ11 Cable

42H4327


OBI: ThinkPad 560 2.1GB HDD:

Feature # 45H8783 FRU # 73H6427 RFA:R27765

HARDWARE REQUIREMENTS:

The new ThinkPad 560 HDD is supported on the following IBM platforms:

ThinkPad 560

Type: 2640 Model: All

BIOS:

Version 1.02 (BIOS 12/20/96 or later)

PERFORMANCE SPECIFICATIONS:

Interface:

ATA-2

Formatted capacity:

2.1GB

Rotational speed:

4000 rpm

Data transfer rate:

Interface:

PIO mode 4, DMA-2 16.6 MB/sec

Media:

4.2 MB/sec -- 6.74 MB/sec

Average read seek time:

14 ms

Data buffer size:

96KB

Number of disks/drive:

3

Number of heads:

6

BER:

1E-13

Disk type:

Thin film

Head type:

MR

PHYSICAL SPECIFICATIONS:

Approximate height:

15.0 mm (0.59 in)

Approximate width:

82 mm (3.2 in)

Approximate depth:

102 mm (4.02 in)

Approximate weight:

200 g



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General Information

Date Created

10-02-97

Last Updated

16-04-98

Revision Date

10-04-99

Brand

IBM ThinkPad

Product Family

ThinkPad 560

Machine Type

2640

Model

10U; 20U

TypeModel

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