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Document ID: DDSE-3QNQDB

Netfinity3500 - G42 monitor does not display 1152 x 864 resolution in Windows NT

Applicable to: World-Wide

G42 Monitor Does Not Display 1152 x 864 Resolution in Windows NT

Symptom:
When "Monitor Mode" (resolution) 1152 X 864 is selected from the "Resolution Exchange" Tab in Windows NT Server 4.0, the screen becomes blank for 15 seconds and then returns back to the previously selected monitor mode.

Problem Isolation Aids:
- The system is a Netfinity 3500 (8644-1xx/2xx/3xx)
- A G42L or G42P monitor is attached to the video port
- The video driver from the Number Nine Virge GX2 NT 4.0 device driver diskette has been installed

Fix:
Do not replace any hardware. The maximum resolution of a G42L or G42P monitor is 1024 X 768.

Windows NT is a trademark of Microsoft Corporation.

SAS Keywords: PSY2, PSY2DISP, UNCLASSFIED, 83245

Search Keywords

PSY2, PSY2DISP, UNCLASSFIED, 83245

Hint Category

Retain

Date Created

12-01-98

Last Updated

29-04-98

Revision Date

23-04-99

Brand

IBM PC Server

Product Family

Netfinity 3500

Machine Type

8644

Model

10U; 10X; 20U; 20X; 21U; 21X; 30U; 30X

TypeModel

Retain Tip (if applicable)

H162359

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