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Document ID: MCGN-44JQU7

ServeRAID - Symptom-to-FRU Index

Applicable to: World-Wide

Symptom-to-FRU Index
This index supports PC ServeRAID Adapters and Controllers.

The Symptom-to-FRU index lists symptoms, errors, and the possible causes.

The purpose of this index is to allow the servicer to determine which FRUs may need to be replaced at the conclusion of troubleshooting procedures.

Note Do not replace any FRU until you have followed the POST (ISPR) Error Procedures (see "POST (ISPR) Error Procedures"). Only replace a PC ServeRAID Adapter or Controller if indicated to do so in the POST (ISPR) Error Procedures.

Problem	FRU/Action
1XXX (Microcode Checksum Error)	1. PC ServeRAID Adapter
2XXX thru 8XXX (Code DRAM Error)	1. Install download jumpers, flash latest level BIOS and firmware for adapter, then remove jumpers. 2. PC ServeRAID Adapter
9XXX thru BXXX SCSI Bus error caused by defective drives, termination, etc.)	1. Refer to "POST (ISPR) Error Procedures" 2. SCSI cable 3. SCSI backplane 4. Hard drive 5. PC ServeRAID Adapter
EF10 (default ISPR)	1. Run diagnostics on DOS configuration program.
EFFE (Firmware code corrupt or download jumpers are in place)	1. Refer to "POST (ISPR) Error Procedures"
FFFF or other code not listed	1. Refer to "POST (ISPR) Error Procedures" 2. SCSI cable 3. SCSI backplane 4. Hard drive 5. PC ServeRAID Adapter

	Search Keywords
	Document Category	Controllers
	Date Created	27-01-99
	Last Updated	15-03-99
	Revision Date	15-03-2000
	Brand	IBM PC Server
	Product Family	ServeRAID
	Machine Type	Various
	Model
	TypeModel
	Retain Tip (if applicable)
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