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2.760 bytes |
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Document ID: CPES-38LFT5 |
IBM PC730/PC750 - Fails to print graphics
Applicable to: World-Wide
Symptom:
IBM PC 700 Series 6875, 6885, 6876 and 6886 systems may fail to print graphics to a printer in a Windows environment if the Printer Setup option is set for 300 x 300.
Problem Isolation Aids:
The default graphics print options of the S3 864 video chipset is 300 x 300. Due to limitations of some applications used in a Windows environment, graphics print may only be achieved if the printer is set for 150 x 150 resolution. For example, if the user is running Microsoft Paintbrush or Windows Write, graphic output to the printer in 300 x 300 resolution may appear to take place, however, there will be nothing printed on the paper and no error code posted.
This failure is most evident if the S3 864 video device driver for Windows is set for a resolution of 640 x 480 x 32K colors or higher. Some applications may print graphics if the video driver is set for 640 x 480 x 256 colors and the graphics print resolution is set for 300 x 300.
Fix:
Use the Printer Setup menu in Windows to set the print output resolution for 150 x 150 mode. The video resolution can then be set to any resolution above 640 x 480 x 256 colors.
Note:
Windows is a trademark of the Microsoft Corporation.
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Hint Category |
DOS/Windows 3.x, Printers | |
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Date Created |
01-05-96 | |
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Last Updated |
25-01-99 | |
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Revision Date |
08-01-2002 | |
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Brand |
IBM PC | |
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Product Family |
PC 730, PC 750 | |
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Machine Type |
6875, 6876, 6885, 6886 | |
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Model |
various | |
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Retain Tip (if applicable) |
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