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Service Hints & Tips |
Document ID: GSMH-3FLM9J |
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PC Server 320 - Hangs running OS/2 SMP or OS/2 Warp
Applicable to: World-Wide
Symptom:
The Server 320 hangs during periods of intense disk activity. The SCSI Activity light stops (indicating no disk activity), but the system does respond to I/O interrupts, such as mouse commands.
Problem Isolations Aids:
All of the following must apply.
1. The system is a PC Server 320. Both the PCI/Micro Channel and the PCI/EISA systems are affected.
2. The operating system is either:
OS/2 Version 2.11 SMP (Symmetrical Multi-Processing), or
OS/2 Version 3.0 0 (WARP).
3. The failures occur only during periods of heavy fixed disk activity.
4. All diagnostics run error free.
Fix:
This is not a hardware failure. No FRU's should be replaced.
The following OS/2 APAR's have been released to correct these problems:
APAR PJ19712 OS/2 kernal fix for WARP 3.0.
APAR PJ19722. This is a new version of PMWIN.DLL.
APAR PJ20015 OS/2 SMP 2.11 kernel fix.
Customers may obtain the referenced APAR fixes from the OS/2 Software Support Center by calling 1-800-992-4777 (US only). In EMEA use normal OS/2 software support channel.
SAS Keywords:
PSY2 SERVER 320 8640
SMP OS2 PSY2PROG PSY2ERR
Search Keywords |
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Hint Category |
Lock-up/Hang, Retain | |
Date Created |
06-10-95 | |
Last Updated |
15-07-98 | |
Revision Date |
14-07-99 | |
Brand |
IBM PC Server | |
Product Family |
PC Server 320 | |
Machine Type |
8640 | |
Model |
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TypeModel |
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Retain Tip (if applicable) |
H046544 | |
Reverse Doclinks |