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4.440 bytes |
Service Hints & Tips |
Document ID: MCGN-3QVKFH |
Servers - Lost hardware interrupts running Novell NetWare 3.12
Applicable to: World-Wide
Source: Retain tip H162440
SYMPTOM:
The NetWare server console displays the message: "Secondary Hardware Interrupt Controller detected a lost hardware Interrupt".
Some examples include: when a Windows 95 client tries to run applications from the server, or when a large file copy occurs to or from the server over the network.
PROBLEM ISOLATION AIDS:
- All diagnostics pass.
- There is an adapter/controller or a slot containing an adapter/controller assigned to interrupt 15.
----OR----
The slot is set to automatic.
FIX:
Eliminate use of interrupt 15 by adapters/controllers. Depending on the server, this may require allocating another secondary interrupt to a slot that was previously set to "automatic", or to an adapter/controller that was previously set to interrupt 15, or reserve interrupt 15 so that no devices will use it.
NOTE: At this time, only the PC Server 300 assigns one interrupt to the entire PCI Bus. The latest version BIOS for that server defaults the PCI Bus assignment to interrupt 15.
Refer to the "Users Manual" for the server on information about interrupt settings / assignments.
DETAIL:
This error may appear due to a load applied to any adapter that is using Interrupt 15.
NetWare uses IRQ15 (Interrupt 15) to process lost interrupts. In some situations, setting an adapter/controller to use IRQ15 will cause conflicts. For more information, see the NetWare troubleshooting Tip# 21620 located at the NetWare Website.
NetWare is a trademark of Novell, Inc.
Windows 95 is a trademark of Microsoft Corporation.
SAS KEYWORDS:
D/T8638 D/T8639 D/T8640 D/T8641
D/T8642 D/T8650 D/T8651 NETWARE
NOVELL LOST INTERRUPTS 3.12
IRQ15 INT15 SECONDARY HARDWARE
UNCLASSIFIED
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Search Keywords |
D/T8638, D/T8639, D/T8640, D/T8641, D/T8642, D/T8650, D/T8651, NETWARE, NOVELL, LOST, INTERRUPTS, 3.12, IRQ15, INT15, SECONDARY, HARDWARE, UNCLASSIFIED | |
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Hint Category |
Retain | |
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Date Created |
19-01-98 | |
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Last Updated |
04-02-99 | |
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Revision Date |
04-02-2000 | |
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Brand |
IBM PC Server | |
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Product Family |
Netfinity 7000, PC Server 300, PC Server 310, PC Server 315, PC Server 320, PC Server 325, PC Server 330, PC Server 500, PC Server 520, PC Server 704, PC Server 720 | |
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Machine Type |
8651, 8640, 8639, 8638, 8641, 8650, 8642 | |
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Model |
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TypeModel |
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Retain Tip (if applicable) |
H162440 | |
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Reverse Doclinks |
USA=A, EMA=N, AFE=A, Owning B.U.:USA |